Email Set Up in Vista using Comcast Server

G

Guest

Hello,

I have spent a few hours trying to set up Windows Mail. I have spoken with
Dell and Comcast to try and set up. I have also looked at the various
questions and answers other people have given and I am totally confused. Has
anyone else had this problem and can you help????

Here is the error message I receive. I have tried changing various setting
and here is what I have set

Under Servers Tab

Password - checked Log on using Secure Password Authentication

Checked Outgoing - My servers requires authentication

Under Advanced

Outgoing SMTP - 25
Incoming - 995

I have checked both boxes that my server requires authentication for both


Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server
Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
 
J

Julian

KM said:
Hello,

I have spent a few hours trying to set up Windows Mail. I have spoken
with
Dell and Comcast to try and set up. I have also looked at the various
questions and answers other people have given and I am totally confused.
Has
anyone else had this problem and can you help????

Here is the error message I receive. I have tried changing various setting
and here is what I have set

Under Servers Tab

Password - checked Log on using Secure Password Authentication

Checked Outgoing - My servers requires authentication

Under Advanced

Outgoing SMTP - 25
Incoming - 995

I have checked both boxes that my server requires authentication for both


Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server
Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
Click to expand...

Have you tried with "Secure Password Authentication" unchecked?
 
C

Carey Frisch [MVP]

You should uncheck those two boxes you referenced.
Comcast does not use them. Under Advanced, the entries
should be:

Outgoing Mail (SMTP): 25

Incoming Mail (POP3): 110

Also, do not check "This server requires a secure connection"

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

:

Hello,

I have spent a few hours trying to set up Windows Mail. I have spoken with
Dell and Comcast to try and set up. I have also looked at the various
questions and answers other people have given and I am totally confused. Has
anyone else had this problem and can you help????

Here is the error message I receive. I have tried changing various setting
and here is what I have set

Under Servers Tab

Password - checked Log on using Secure Password Authentication

Checked Outgoing - My servers requires authentication

Under Advanced

Outgoing SMTP - 25
Incoming - 995

I have checked both boxes that my server requires authentication for both


Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server
Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
 
G

Guest

Thanks for the quick reply however, I am still struggling. Here is my new
error message, Account: 'Kathy ', Server: 'mail.comcast.net', Protocol:
POP3, Server Response: '-ERR login failed', Port: 110, Secure(SSL): No,
Server Error: 0x800CCC90, Error Number: 0x800CCC92

I unchecked under servers log on using secure password and in outgoing my
server requires authentication.

In advanced I unchecked both outgoing and incoming "this server requires a
secure connection.

Is there anything else I could try?
 
G

Guest

Thank you for replying. Still having trouble have tried to follow steps from
other reply.
 
J

Julian

KM said:
Thank you for replying. Still having trouble have tried to follow steps
from
other reply.
Click to expand...

It looks like you are getting bombarded with advice...
sorry about that... One thing I would stress is that you make one change
at a time then test it so you can tell what does or doesn't work.

Ignore my suggestion until you've tried Carey's advice.
..
 
G

Guest

I am experiencing exactly the same behavior using the information provided by
Comcast. Same error message. Same port. Not using SSL.
 
G

Guest

under the server tab, have you tried supplying your full email address where
it asks for "E-mail User Name" ??? IOW, something like (e-mail address removed)
??

That just did the trick for me.
 
G

Guest

Thank you Gary,

In this case, note that the working solution (including full email address
when prompted for e-mail user name) is *NOT* reflected in the setup
directions you reference below?

So, while it is "generally" good policy to follow the mail setup directions
provided by the ISP, it is not always an *effective* policy. Wouldn't you
agree?

George
 
G

Gary VanderMolen

Not having a Comcast account myself, I can't verify
which way is correct. However, it does happen sometimes
that the ISP neglects to update their online instructions when
they make a change like that.

Gary VanderMolen


George Goley - Microsoft said:
Thank you Gary,

In this case, note that the working solution (including full email address
when prompted for e-mail user name) is *NOT* reflected in the setup
directions you reference below?

So, while it is "generally" good policy to follow the mail setup directions
provided by the ISP, it is not always an *effective* policy. Wouldn't you
agree?

George
Click to expand...
 

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