email problem

[Sandra]

Question
I am unable to access my email. I receive the following error messages:
Task 'Checking for new mail in subscribed folders on imap.cs.com.' reported
error (0x800CCC0E) : 'Outlook is unable to download folder (null) from the
IMAP e-mail server for account imap.cs.com. Error: Unable to connect to the
server. If you continue to receive this message, contact your server
administrator or Internet service provider (ISP).'


Task 'imap.cs.com: Folder:Inbox Check for new mail.' reported error
(0x800CCC0E) : 'Outlook is unable to download folder Inbox from the IMAP
e-mail server for account imap.cs.com. Error: Unable to connect to the
server. If you continue to receive this message, contact your server
administrator or Internet service provider (ISP).'
Outllook used to work .
I can access the mail through a web browser OK.
Suggestions please.

 

[Brian Tillman]

Question
I am unable to access my email. I receive the following error
messages: Task 'Checking for new mail in subscribed folders on
imap.cs.com.' reported error (0x800CCC0E) : 'Outlook is unable to
download folder (null) from the IMAP e-mail server for account
imap.cs.com. Error: Unable to connect to the server. If you continue
to receive this message, contact your server administrator or
Internet service provider (ISP).'

The first thing you should do is contact CompuServe, since it is their
server you're using.