Email merge not including the header of the letter

[Tammy]

Hi,

I wasn't sure if this should be posted in the Word group, or Outlook. If I
should repost to the Word group, please let me know.

I have a user who is trying to send out a mail merge letter using a template
she created, which includes a header, as the main document. The source is her
Outlook Contacts folder. The email goes out, but the header is not included
in the email message.

Can a header from a letter be included with an email merge? If so, how can I
do this?

Is there a way to make sure the entire letter, including a header and
footer, gets sent through an email?

If not, do you have any other suggestions? The letter is personalized during
the mail merge process, so we can't attach a "generic" letter to the email.

Thanks, and again, sorry if this isn't the correct group to start in.

 

[Russ Valentine [MVP-Outlook]]

Definitely an issue for the Word Mail Merge group.

 

[Tammy]

Thanks, Russ!

Definitely an issue for the Word Mail Merge group.
--
Russ Valentine
[MVP-Outlook]

Hi,

I wasn't sure if this should be posted in the Word group, or Outlook. If I
should repost to the Word group, please let me know.

I have a user who is trying to send out a mail merge letter using a
template
she created, which includes a header, as the main document. The source is
her
Outlook Contacts folder. The email goes out, but the header is not
included
in the email message.

Can a header from a letter be included with an email merge? If so, how can
I
do this?

Is there a way to make sure the entire letter, including a header and
footer, gets sent through an email?

If not, do you have any other suggestions? The letter is personalized
during
the mail merge process, so we can't attach a "generic" letter to the
email.

Thanks, and again, sorry if this isn't the correct group to start in.