Email Account / Other users folder



In Outlook 2003, I try to setup an admin person's email to see/access her
boss' contacts/inbox. When I use the steps to add the email account via
Tools/Email Accounts, it will place the boss' name down in the folder list,
but gives us a 'folder cannot be displayed' when it is opened.... and yes, I
have set her up on his email as a delegate with full permissions.

When I try to add access to his inbox via File, Open other users folders, it
replaces her inbox with his inbox, and the same thing with his contacts. Also
when his contacts is there, she has no access to his subfolders under his

Other admins can access his inbox/contacts (even his subfolders), but this
system cannot.

Any suggestions?

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