M
Mouse4440
Recently I used RIS (Remote Installation Service) to reinstall a
clients workstation because it had been upgraded and had different
versions of Office installed and just generally had issues, but what I
didn’t know is that the user had Encrypted files on another drive (USB
External Hard Drive) so after I reinstalled the OS the Computer
account is not the same as before and he can no longer access the
files that were on the other drive. I have tried several of the free
downloadable recovery packages Advanced EFS recovery and others but
have had no luck, the recovery agent displays that no user is able to
decrypt the files and the user account has not changed because the
user is in a domain. I have tried logging in as local admin, domain
admin, but still no luck. anyone know of anything I can do. and no
the user didn’t export the keys.
clients workstation because it had been upgraded and had different
versions of Office installed and just generally had issues, but what I
didn’t know is that the user had Encrypted files on another drive (USB
External Hard Drive) so after I reinstalled the OS the Computer
account is not the same as before and he can no longer access the
files that were on the other drive. I have tried several of the free
downloadable recovery packages Advanced EFS recovery and others but
have had no luck, the recovery agent displays that no user is able to
decrypt the files and the user account has not changed because the
user is in a domain. I have tried logging in as local admin, domain
admin, but still no luck. anyone know of anything I can do. and no
the user didn’t export the keys.