Editing messages in reply

[Rosemary]

Hello,

We have Windows XP and MS Office 2003.

When I am replying to a message, and trying to edit text that's part of the
original message, Outlook gives me extra spaces around the letters.

For example, here is the original text:
"The rule stipulates that due diligence must be completed four weeks after
the start the case."

So I hit Reply, then try to edit the sentence, and this is what happens:
"The rule stipulates that a due diligence report must be completed four
weeks after the start the case."

That's not a great example, but every time you start typing, it throws in a
space before and after letters. Even if you try not to type spaces yourself,
you still end up with extra spaces around letters and words.

I've noticed it happens when working in HTML format, but not plain text
format. But my bosses don't want to work in plain text format.

Is this a setting that can be changed? Or is there some way to fix this? I
did some internet searching through Google and found this same question
popped up a lot ... but didn't find any answer to it.

Many thanks,
Rosemary

 

[Roady [MVP]]

This happens only when using Outlook as the e-mail editor. When you set it
to Word, this should not happen.
Tools-> Options-> tab Mail Format

In addition, verify that you have disabled the option: Mark my comments with
Tools-> Options-> button E-mail Options...

 

[Rosemary]

Thanks very much for your reply. There is one glitch - our IT dept. has
disabled the option to use Word as our email editor. I did check the "Mark
My Comments" option and it is already unchecked ...

 

[Roady [MVP]]

Then you're sadly out of luck. Aside from removing the spaces yourself or
changing the message format to Plain Text, the Outlook editor cannot be
tweaked to not to insert those spaces.