e-mail lock up

[Guest]

hi everyone please help if poss. my e-mail was working fine until ,someone
sent my wife an e-mail from a trusted work place. now the e-mail is stuck in
my inbox and i cannot delete it when i click on it it turns blue and then my
computer locks up.
now also i keep getting COMPACTING INBOX comes onto the screen, and it trys
to do this but fails everytime and also locks the computer up.i have to turn
off at the plug to start again.this only happens when i access my in box .
please help im at my wits end. thanks . please feel free to e-mail me at
(e-mail address removed)
ps its not a virus as none have been found using Norton

 

[Pegasus \(MVP\)]

Repost in an appropriate email newsgroup, stating
a) What email client you use (Outlook? Outlook Express? Other?)
b) Which version.

 

[DanS]

hi everyone please help if poss. my e-mail was working fine until
,someone sent my wife an e-mail from a trusted work place. now the
e-mail is stuck in my inbox and i cannot delete it when i click on it
it turns blue and then my computer locks up.
now also i keep getting COMPACTING INBOX comes onto the screen, and it
trys to do this but fails everytime and also locks the computer up.i
have to turn off at the plug to start again.this only happens when i
access my in box . please help im at my wits end. thanks . please feel
free to e-mail me at (e-mail address removed)
ps its not a virus as none have been found using Norton

I'm suprised OE/OL still works after killing power while its trying to
compact the inbox.

 

[PA Bear]

hi everyone please help if poss. my e-mail was working fine until ,someone
sent my wife an e-mail from a trusted work place. now the e-mail is stuck
in my inbox and i cannot delete it when i click on it it turns blue and
then my computer locks up.

View > Layout > uncheck Preview pane > Now delete the message.

now also i keep getting COMPACTING INBOX comes onto the screen, and it
trys to do this but fails everytime and also locks the computer up.i have
to turn off at the plug to start again.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.

--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org