E-Mail being rejected

[Bob Kulp]

E-Mail from Japan is being rejected if sent in Japanese characters. If sent
in English it gets through. Is there a solution to this problem?

Bob

 

[Gary VanderMolen]

Go to Tools, Junk E-mail Options, International, and check both the
Blocked Top-Level Domain List and the Blocked Encoding List.

 

[Bob Kulp]

Thanks for the reply.
The Japanese messages are not going to the Junk mail folder. They are
getting rejected before they get me.

Bob

 

[Gary VanderMolen]

I don't know what "rejected before they get me" means.
You mean, Comcast is stopping them? If so, you need to
complain to Comcast.

 

[Steve Cochran]

You may need to log on to your webmail and check the rules there to change
things.

steve