e Mail attachment

L

La Blonde

I received an attachment recently, which, when I opened it, appeared as
gobbledegook- I have Windows xp and Offfice 2000 & it seems the attachment
was written in Office 2007. I forwarded the e mail and attachment to another
computer and it appeared as normal, but the second computer does have Office
2007.
I have never ever had this problem before. What has happened-do I need to
upgrade to Office 2007 or later?
 
G

Gordon

La Blonde said:
I received an attachment recently, which, when I opened it, appeared as
gobbledegook- I have Windows xp and Offfice 2000 & it seems the attachment
was written in Office 2007. I forwarded the e mail and attachment to
another
computer and it appeared as normal, but the second computer does have
Office
2007.
I have never ever had this problem before. What has happened-do I need to
upgrade to Office 2007 or later?

You either need to download and install the Office 2007 Compatibility Pack
http://www.microsoft.com/downloads/...70-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en
or get your sender to do a Save As into 97-2003 format.
 
R

RonaldoOneNil

Not necessarily, you just need to tell the people who send you office
attachments to save them in compatibility mode so that your version of office
can read them.
 
G

Gord Dibben

Another guess................

Have the sender send the file as "Plain Text" rather than "Rich Text
Format".


Gord Dibben MS Excel MVP

On Mon, 12 Apr 2010 02:46:01 -0700, La Blonde <La
 

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