dvd rom and cdr-w drives both will not work

[Dan]

Ok, I just noticed this yesterday, not sure how long it
has been like this....

BOTH my dvd rom and my cdr-w drives are not working. They
both have power, and show up on device manager with one of
those yellow !'s. I try the troubleshoot, nothing. I try
system restore to the earliest date I can, nothing. I try
uninstalling them, removing them physically, then re-
installing, still nothing. I would put in my norton
system works disk, but I can't as both drives are not
working! Seems odd they would both go bad at the same
time...help!

 

[Zagan]

Disconnect one and power up, try the other way around, if
neither give joy, replace. Thats the way the cookie
crumbles!

 

[Nathan McNulty]

Bad Advice. I highly doubt there is anything wrong with your drives.
There are a couple of ideas that I would suggest. First off, what is
the error code that is provided when you check the properties in Device
Manager? You may want to check BIOS settings, but I doubt this would be
the cause since it was working at one time. There is also some registry
editing we can try. Check this link as well:
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

 

[Zagan]

I've seen multiple optical drives die before with similar
simptoms to these, and unfortunately very few actually
came back online, or even worked when I tried them in
other (known-good) machines, and that is the only reason
for my post.

Nathan - You might have a point, I will follow your
thinking on this thread.

Just waiting for a post, DAN...