DVD RAM doesnt burn

[Guest]

I have an HP with DVD-RAM SONY AWG170A burner running under XP HOME sp2. the
DVD plays CDs and DVDs fine and burns CD with no problem but when I try to
create a data DVD, RecordNow gives me an error message and is unable to
create it.
I already update DVD drives and tried several type of media support
Any suggestion to keep the burner back alive?

 

[Rich Barry]

Try going to Sony's website and look for Updated Firmware for your drive.
Does WinXP recognize your drive as
DvD ?

 

[Guest]

Updated firmware is already in place.
XP recognize the DVD as a Dvd burner until i insert a media in it, then XP
marks it as CD..