dvd drives (rom and writer) suddenly not working after Norton issues

  • Thread starter Thread starter Tim
  • Start date Start date
T

Tim

I currently use XP. I had Norton SystemWorks and a trial
version of Norton Internet Security on my computer. I
bought the full version of Internet Security. I
uninstalled the trial version, but then got a message
that said "ccRegVfy. exe failed to start because
ccTrust.dll was not found." At the same time, my dvd rom
and writer became unrecognizable when I went to My
Computer. I tried uninstalling all Norton components,
which is no simple task, but I still get the same
message. System Restore was no help, it won't restore to
any point before the Norton initial removal. Has anyone
else had a similar problem? I can't install either
Norton (SystemWorks or Internet Security) in the hope
that it will fix the problem itself because my roms don't
work. Any suggestions?
 
How to use the Norton SystemWorks cleanup utility (SymClean)
http://service1.symantec.com/SUPPORT/nsw.nsf/docid/2001101612274407

Download and run the above Symantec cleanup utility, reboot your computer,
logon with Administrator privileges, then proceed to install Norton 2002 or 2003
only.


--
Nicholas

---------------------------------------------------------------------


| I currently use XP. I had Norton SystemWorks and a trial
| version of Norton Internet Security on my computer. I
| bought the full version of Internet Security. I
| uninstalled the trial version, but then got a message
| that said "ccRegVfy. exe failed to start because
| ccTrust.dll was not found." At the same time, my dvd rom
| and writer became unrecognizable when I went to My
| Computer. I tried uninstalling all Norton components,
| which is no simple task, but I still get the same
| message. System Restore was no help, it won't restore to
| any point before the Norton initial removal. Has anyone
| else had a similar problem? I can't install either
| Norton (SystemWorks or Internet Security) in the hope
| that it will fix the problem itself because my roms don't
| work. Any suggestions?
 
I can't install either Norton (SystemWorks or Internet Security) in the
hope
| that it will fix the problem itself because my roms don't| work. Any
suggestions?

Didn't you read where he says he can't install it?


How to use the Norton SystemWorks cleanup utility (SymClean)
http://service1.symantec.com/SUPPORT/nsw.nsf/docid/2001101612274407

Download and run the above Symantec cleanup utility, reboot your computer,
logon with Administrator privileges, then proceed to install Norton 2002 or
2003
only.


--
Nicholas

---------------------------------------------------------------------


| I currently use XP. I had Norton SystemWorks and a trial
| version of Norton Internet Security on my computer. I
| bought the full version of Internet Security. I
| uninstalled the trial version, but then got a message
| that said "ccRegVfy. exe failed to start because
| ccTrust.dll was not found." At the same time, my dvd rom
| and writer became unrecognizable when I went to My
| Computer. I tried uninstalling all Norton components,
| which is no simple task, but I still get the same
| message. System Restore was no help, it won't restore to
| any point before the Norton initial removal. Has anyone
| else had a similar problem? I can't install either
| Norton (SystemWorks or Internet Security) in the hope
| that it will fix the problem itself because my roms don't
| work. Any suggestions?
 
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