DVD Drive Disappeared after I did some Maintenance

[Rick Rogers]

Hi,

Try the steps outlined here:
http://support.microsoft.com/kb/929461

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[bagassa]

Hello everyone,

After I did some cleanup & maintenance, my Vista (Business) computer could
no longer see my DVD/CD-ROM drive.

The "device manager" utility gives me this error message (even after trying
to update the driver):

"A driver (service) for this device has been disabled. An alternate driver
may be providing this functionality. (Code 32)"

The cleanup & maintenance that I did was: Uninstall a program that
calibrates the monitor (HP display assistant), updated my Flash player,
uninstalled a Dell printer driver, and run a virus check.

Thanks for your time and for any help you can provide.

Peter


=============
Here's what I tried
=============
* I looked at all the disabled services in the "services console". I don't
see how those services can affect the DVD drive. The disabled services are:
"DNS client", "Internet Connection Sharing (ICS)", "Net TCP Port Sharing
Service", "Routing and Remote Access", "Virtual Studio 2008 Remote
Debugger".
* I tried the "system restore" but it had no effect.
==============
System Information
==============
* The drive is an "ATAPI DVD C DH48C2S"
* I am running Windows Vista Business on an HP workstation

 

[Gordon]

Thank you very much, that registry fix soved the problem.

Peter

To whom are you talking and about what? Please quote the post you reply to
and don't change the subject line.

Thank you.

http://dts-l.net/goodpost.htm
http://www.netmeister.org/news/learn2quote.html

 

[bagassa]

Thank you very much, that registry fix soved the problem.

Peter