Duplicate emails

[Guest]

Why is outlook producing duplicate e mail messages. I thought this was
an error on someone else part, but after sending myself test messages I find
that outlook actually produces TWO of the same e mail messages...Why??? How
do I stop this?
Thanks

 

[Milly Staples [MVP - Outlook]]

Stop your Anti-virus from scanning incoming and outgoing mail.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, heshie75v asked:

| Why is outlook producing duplicate e mail messages. I thought
| this was an error on someone else part, but after sending myself test
| messages I find that outlook actually produces TWO of the same e mail
| messages...Why??? How do I stop this?
| Thanks

 

[daveh551]

Stop your Anti-virus from scanning incoming and outgoing mail.

After furious head scratching, heshie75v asked:

| Why is outlook producing duplicate e mail messages. I thought
| this was an error on someone else part, but after sending myself test
| messages I find that outlook actually produces TWO of the same e mail
| messages...Why??? How do I stop this?
| Thanks

While this may or may not be accurate, it doesn't seem like a
satisfactory solution, since one of the biggest purposes of AV software
IS to scan incoming email. It also doesn't seem like a necessary
solution, since there are many of us who have AV scanning of incoming
and outgoing messages enabled that DON'T get duplicate messages.

Is there another answer?

I doubt this is the answer, but I have occasionally seen similar
symptoms on my own installation from one of two causes: 1) For one
reason or another, Outlook fails to delete the message from my mail
server, resulting in it still being there the next time a Send/Receive
is done. (This only happens intermittently, of course). 2) Having a
"Move incoming messages" rule applied that doesn't include the "stop
processing further rules" step, so that a subsequent rule (like an
anti-spam rule) moves the same message someplace else.

Neither one of these seems to be what the OP is talking about.

 

[Hal Hostetler [MVP P/I]]

Nope, that's the answer all right and scanning incoming email is NOT
recommended:

http://service1.symantec.com/SUPPOR...88256c7500723cf0?OpenDocument&src=bar_sch_nam
Frequently asked questions about Norton AntiVirus Email Scanning

Q. Is my computer still protected against viruses if I disable Email
Scanning?
A. Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of this.
To make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."

http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001082921552806
Turning on or turning off email scanning in Norton AntiVirus

Turning off email scanning will not interfere with your computer's
protection against viruses. Your anti-virus program's email scanning is a
redundant form of protection, which only scans email messages in transit to
and from your computer. Your program will still fully protect you if you
should happen to open any infected files, or when you manually or
automatically scan your computer's disks for viruses. In addition, email
scanning often leads duplicate email, server name changes in email account
setups, and other unnecessary problems.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

Stop your Anti-virus from scanning incoming and outgoing mail.

After furious head scratching, heshie75v asked:

| Why is outlook producing duplicate e mail messages. I thought
| this was an error on someone else part, but after sending myself test
| messages I find that outlook actually produces TWO of the same e mail
| messages...Why??? How do I stop this?
| Thanks

While this may or may not be accurate, it doesn't seem like a
satisfactory solution, since one of the biggest purposes of AV software
IS to scan incoming email. It also doesn't seem like a necessary
solution, since there are many of us who have AV scanning of incoming
and outgoing messages enabled that DON'T get duplicate messages.

Is there another answer?

I doubt this is the answer, but I have occasionally seen similar
symptoms on my own installation from one of two causes: 1) For one
reason or another, Outlook fails to delete the message from my mail
server, resulting in it still being there the next time a Send/Receive
is done. (This only happens intermittently, of course). 2) Having a
"Move incoming messages" rule applied that doesn't include the "stop
processing further rules" step, so that a subsequent rule (like an
anti-spam rule) moves the same message someplace else.

Neither one of these seems to be what the OP is talking about.

 

[Guest]

Why is outlook producing duplicate e mail messages??!! Not twice but over 50
at this moment to all recipients. Continually sending same email. Help me
stop it. Just downloaded Office 2003 on Vista emachines, also lost copied
folders in hotmail if you know about that.

 

[Brian Tillman]

Why is outlook producing duplicate e mail messages??!! Not twice but
over 50 at this moment to all recipients. Continually sending same
email. Help me stop it. Just downloaded Office 2003 on Vista
emachines, also lost copied folders in hotmail if you know about that.

First, disable any antivirus scanning by uninstalling your AV program and
reinstalling without the mail scanning feature, if enabled. Second,
increase the server timeout value on the Advanced tab of the account
properties dialogue. Third, make sure your send/receive interval in at
least ten minutes. Fourth, make sure your firewall softwre doesn't scan
mail. Do you have more than one POP account?

There's no reason to worry about the Hotmail messages because they're kept
on the Hotmail server. You should get everything back as soon as you
reconnect to Hotmail.

 

[Guest]

HI ALL

I had the same problem,
Problem Description:

The mail box is really large, and I am getting the mails twicely when the
mails where from the specific domain, as to the mails that was new for me
they never duplicated, i think its the problem of the syncronizing the
folders.

Solution:

I increased the timeout to 7 minutes, and uncheck the include send/recieve
for offline in All Accounts group options.

Thats it

hope it will be helpful