duplicate email

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Guest

I just upgraded from Outlook 2000 to Outlook 2003 and now I get TWO exact
emails for each email I receive
 
I just upgraded from Outlook 2000 to Outlook 2003 and now I get TWO exact
emails for each email I receive
Click to expand...

What sort of mail account(s)? Do you get both copies of the message during
one download, or does the copy get re-downloaded the next time you check
mail?
 
Jeff Stephenson said:
What sort of mail account(s)? Do you get both copies of the message during
one download, or does the copy get re-downloaded the next time you check
mail?
Click to expand...
Jeff,
Thanks for responding. I appreciate it. I have two Yahoo accounts that are
forwarded to Microsoft Outlook using POP3. It is only happening with one of
my accounts and not the other. I checked the Outlook settings on each
account and they are identical. To answer your question the duplicate comes
a minute after the first one arrives.
 
How possible is it to DE-duplicate these emails by some DE-duplicate function
of Outlook 2003?
 
I have two Yahoo accounts that are forwarded to Microsoft Outlook using
POP3. It is only happening with one of my accounts and not the other.
I checked the Outlook settings on each account and they are identical.
To answer your question the duplicate comes a minute after the first one
arrives.
Click to expand...

When you say that the settings for the two accounts are identical, does
that include the username and password?
 
Jeff Stephenson said:
When you say that the settings for the two accounts are identical, does
that include the username and password?
Click to expand...
I ended up calling Microsoft support and they found the problem. When I
upgraded from Outlook2000 to Outlook2003 the upgrade transfered my two email
accounts over but also added a Yahoo POP3 account. So I had to pay $35.00 to
Microsoft to correct a problem with their product.
 
Dave Mudra said:
I ended up calling Microsoft support and they found the problem. When I
upgraded from Outlook2000 to Outlook2003 the upgrade transfered my two email
accounts over but also added a Yahoo POP3 account. So I had to pay $35.00 to
Microsoft to correct a problem with their product.
Click to expand...

I have the same issue on a new computer with a fresh install of Outlook 2003
and a newly setup Yahoo POP account. I have been using Outlook 2003 to check
a Comcast POP3 account for 2 months and have not had this issue. I did
experience the same duplicate email issue with Outlook Express and my Hotmail
account before I moved it to Outlook 2003.
I just paid $20 to Yahoo to check my email with Outlook 2003 and I don't
want to pay for support for a product I bought at the end of January. Did
they give you any documentation on the problem? I can't find anything in the
online support.

Adrian
 
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