Duplicate Data Files

[Robert Feldman]

I have duplicate data files/folders in my folder list in Outlook 2003 (with
all updates) running on XP Professional again fully updated. Each entry has
the same list of Calendar, Contacts, Inbox, Sent Items etc. Both folders
have the same name and are identical and point to the same pst file. If I
amend any entry in one, it appears in the other. E-mail arrive in both
folders (as they are actually the same). One folder has the little home icon
associated with it. If I try and close the non-home data file, the close
option is in grey. How do I get rid of the duplicate entry?

Thanks,

Robert

 

[Guest]

I use 2002 but its probably similar. Try going to the Tools menu and scroll
down the options. Look for a Mail Setup tab. Somewhere on there, there
should be a Data files button. That should open a box showing all the data
files you have and you should be able to remove one of them.