dropdown items not going away

[RDT]

I didn't know what to call this. I right clicked the address bar to paste the
newsgroup website and selected paste and that grey box with "paste" in it is
still there. Another time I right clicked the avast icon to start a scan and
the grey box with "start avast" stayed till I rebooted. I had a virus awhile
back that was auto opening pages in firefox and I uninstalled firefox, ran
scans and went back to a restore point before finally getting rid of it. This
started happening then and I can't find out how to fix it. Any ideas? Many
thanks for looking.

 

[Kelly]

Does a refresh correct it?

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

 

[RDT]

No, it's still there even after you log off, on top of the list of users
screen.

 

[Elmo]

I didn't know what to call this. I right clicked the address bar to paste the
newsgroup website and selected paste and that grey box with "paste" in it is
still there. Another time I right-clicked the Avast icon to start a scan and
the grey box with "Start Avast" stayed till I rebooted. I had a virus awhile
back that was auto opening pages in Firefox and I uninstalled Firefox, ran
scans and went back to a restore point before finally getting rid of it. This
started happening then and I can't find out how to fix it. Any ideas? Many
thanks for looking.

Here are a couple of things I would try:

1. Try lowering graphics hardware acceleration slide. You can lower
graphics hardware acceleration in Display Properties, Settings tab,
Advanced button, Troubleshooting tab. If this helps, you probably need
a different graphics card or drivers.

2. Burn BitDefender, or another program listed at the link below, to a
CD (using a working machine) and test the infected machine with it.
BitDefender also has a Rootkit checker on the Linux Desktop; run it if
you think that's the problem:

http://www.techmixer.com/free-bootable-antivirus-rescue-cds-download-list/

Download the executable rather than the .iso image, if one is
available.. it prompts you to insert a CD and burns the file, no problem.

Then run these:

Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

SuperAntispyware
http://www.superantispyware.com/superantispywarefreevspro.html