Driver conflict - cd rom & burner won't work

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I get the following message when I boot up. This problem started when I
uninstalled Easy CD. I don't have the orginal disk, and can't reinstall it.
I've uninstalled realplayer and reinstalled it.

The computer says there is no trouble with the hardware. I've physically
disconnected the ribbon and reconnected it, uninstalled the software and
reinstalled it. It's not the hardware. Cds simply are not being read...

Any ideas on what to do???

CD Recording Software
Roxio, Inc.

--------------------------------------------------------------------------------

Issue Description:

A CD-recording driver is installed that might cause stability problems,
including problems shutting down and problems using a CD/DVD drive. This
driver will be disabled.
This driver might have been installed by Easy CD Creator, Windows Media
Player or RealJukebox. You might not be able to record CDs until you obtain
compatible drivers.

Roxio, Inc. provides an update for Easy CD Creator users at the Easy CD
Creator Updates Web site.

For Windows Media Player users, see the Microsoft Web site at
http://www.microsoft.com/windows/windowsmedia/windowsxp/roxio.asp.

For RealJukebox users, see the RealNetworks Web site at
http://switchboard.real.com/rj2/?cd=xpfix.

Contact Information:

Roxio Support Web site (English): http://www.roxio.com/support
Roxio Support Web site (Japan): http://www.roxio.co.jp/support
Telephone: (408) 945-8600 (North America only)
 
I followed the instructions in the referenced webpage and it didn't help.
Thanks for trying Ted...

Jeff.,..
 
Jeffrey

What version of Easy Creator was installed?

What CD program are you now trying to use?

--


Hope this helps.

Gerry
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"Jeffrey Olson, Martin SD"
 
It was vrsion 5, I think. It was long ago. I'm trying to load a cd, ,music,
the xp program cd, photos - it doesn't matter - nothing is read...
 
Jeffrey

I am not certain but I think I read something in Google, which I cannot
now find.

I think a driver does not get removed when you uninstall Easy Creator 5.

You may track it down this way. Right click on the My Computer icon on
the Desktop and select Properties, Hardware, Device Manager, DVD and CD
ROM Drive, xxx Drive, Driver Tab, Driver Details and check each until
you find one where the Provider is Roxio and it has a version beginning
5. Then find it in your Windows, System32\ Drivers folder and cut and
paste it into a Desktop folder for safety. See if that fixs the problem.
If not please let know the name of the driver you found.

--


Hope this helps.

Gerry
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Using invalid email address

Stourport, Worcs, England
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suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~


"Jeffrey Olson, Martin SD"
It was vrsion 5, I think. It was long ago. I'm trying to load a cd,
,music,
the xp program cd, photos - it doesn't matter - nothing is read...
Click to expand...
 
Gerry:

C:windows/System32/Drivers/Cdrom.sys
C:windows/System32/Drivers Imapi.sys
C:windows/System32/Drivers Redbook.sys
C:windows/System32/Drivers Storprop.dll

These are the four files. See anything?

Jeff.
 
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