Drafts are being stored in the Inbox

[Guest]

Quick question, folks. In Outlook 2003, my drafts are being stored in the
Inbox instead of the Drafts folder.

I've checked the "Save unsent items in" option under Tools>Options>E-mail
Options>Advanced E-mail Options, and it is set to "Drafts".

Any ideas would be helpful.

 

[Scott Atkins[MSFT]]

Hi,

Since you've already verified that Outlook is configured to save messages in the "Drafts" folder, the next thing you should do is to create a new Outlook profile and then start Outlook in
safe mode.

1 - Verify the current configuration:

· On the Tools menu, click Options.
· Click E-mail Options, and then click Advanced E-mail Options.
· Under Save messages, in the Save unsent items in list, click "Drafts"

2 - Create a new Outlook profile for the affected client.

Instructions can be found in the following KB article:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;823475

3 - Starting Outlook in Safe Mode

Hold the "Ctrl" key and start Outlook. You will be prompted to enter safe mode. Perform a test to see if the issue reoccurs.

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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