Downloads that vanish

R

Rick Pugh

I tried getting an answer for this from the Networking group, but no one
answered. Please help!!??

Scenario: Using XP Pro in a corporate domain environment; domain
servers are in US, desktop PC is in UK. Connection to domain is over
the internet, using Cisco VPN client to authenticate prior to logging
into Windows. PC was built in the UK, so has never had direct contact
with corporate domain. Member's domain account has appropriate
permissions, and these downloads function on other PCs in the same office.

Original Problem: PC is member of WORKGROUP. User starts machine,
makes connection to US domain with Cisco VPN, then logs into local PC
account. He accesses Exchange server and domain shares without
problems. He logs into an engineering zone in the domain via IE,
selects graphics file to download; download appears to take place based
on network activity and Download Progress window. At completion,
progress window closes, but file does not appear in chosen directory.
Member's Recent Document list has a shortcut to the supposed downloaded
file, but the file ain't there. Member can perform this download on a
domain-joined PC on an adjoining desk, just not on his own.

Solution 1: joined PC to US domain; login as normal but to the domain
instead of local login account; all GPOs imported as expected, network
shares available as before. Member goes to same engineering login site,
selects a graphic as before, and download appears to function as before.
Recent Docs menu shows a shortcut which doesn't go anywhere as before,
but a manual search through Temp Internet Files finds the file! File
can be manually moved to desired directory, but why should we have to?
We believed that some domain GPO was preventing Windows from completing
the download, but that hasn't solved this.

New (refined?) Problem: Domain GPOs appear to not be a factor in
restricting the download process, which is expected to complete by
transferring the newly-downloaded file from Temp Internet Files to the
user's chosen directory. That final transfer is not happening. Where
do we look now?
 

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