download problems

[walter potter]

can someone please help me? whenever i go to download
anything from the internet, after a short while, i get a
blank white screen with a small (about1/2") icon in the
upper left corner.....it appears to be a ms icon, with 3
small multicolored circle,square,trianges in it.....i have
no idea what it is....can anyone help? the download does
not go through...thanks, walter potter

 

[Frank Saunders, MS-MVP IE/OE]

can someone please help me? whenever i go to download
anything from the internet, after a short while, i get a
blank white screen with a small (about1/2") icon in the
upper left corner.....it appears to be a ms icon, with 3
small multicolored circle,square,trianges in it.....i have
no idea what it is....can anyone help? the download does
not go through...thanks, walter potter

Here's the fix, courtesy of Alan Edwards, MVP:

If it is only .exe files, then read on and see if this is relevant:
You may have an invalid plugin.
Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer
[Q303401]
http://support.microsoft.com/support/kb/articles/q303/4/01.asp

Remove the plugin with Regedit.exe
Start-Run-Regedit.exe
Navigate down to this key and remove it, after exporting it as a
normal safety precaution.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Plugins\Extension\.exe

If that key exists, then you will see what plugin has been installed.
(QuickTime by the looks of it and if so, I believe they have a fix)
The key does not normally exist.

....Alan

--
Frank Saunders, MS-MVP IE/OE
http://www.fjsmjs.com
Reply to Newsgroup. I won't answer email
Protect Your PC
http://www.microsoft.com/security/protect/

 

[walter p]

-----Original Message-----

can someone please help me? whenever i go to download
anything from the internet, after a short while, i get a
blank white screen with a small (about1/2") icon in the
upper left corner.....it appears to be a ms icon, with 3
small multicolored circle,square,trianges in it.....i have
no idea what it is....can anyone help? the download does
not go through...thanks, walter potter

Here's the fix, courtesy of Alan Edwards, MVP:

If it is only .exe files, then read on and see if this is relevant:
You may have an invalid plugin.
Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer
[Q303401]
http://support.microsoft.com/support/kb/articles/q303/4/01 ..asp

Remove the plugin with Regedit.exe
Start-Run-Regedit.exe
Navigate down to this key and remove it, after exporting it as a
normal safety precaution.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Plugins\Extension\.exe

If that key exists, then you will see what plugin has been installed.
(QuickTime by the looks of it and if so, I believe they have a fix)
The key does not normally exist.

....Alan

--
Frank Saunders, MS-MVP IE/OE
http://www.fjsmjs.com
Reply to Newsgroup. I won't answer email
Protect Your PC
http://www.microsoft.com/security/protect/

wht is quicktime......do i need it.....i never use it that
i know of.......can i just delete it.....or should i use
add/remove program in control panel (there are 3 items
under the name of quicktime)......also, the exe file you
mentioned is there just where you thought it might
be......i'm not sure what you mean by exporting it just to
be safe......thanks for all your help, and happy new
year......i really appreciate any and all help you can
provide....thanks again, walter p

 

[Frank Saunders, MS-MVP IE/OE]

-----Original Message-----

can someone please help me? whenever i go to download
anything from the internet, after a short while, i get a
blank white screen with a small (about1/2") icon in the
upper left corner.....it appears to be a ms icon, with 3
small multicolored circle,square,trianges in it.....i have
no idea what it is....can anyone help? the download does
not go through...thanks, walter potter

Here's the fix, courtesy of Alan Edwards, MVP:

If it is only .exe files, then read on and see if this is relevant:
You may have an invalid plugin.
Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer
[Q303401]
http://support.microsoft.com/support/kb/articles/q303/4/01 .asp

Remove the plugin with Regedit.exe
Start-Run-Regedit.exe
Navigate down to this key and remove it, after exporting it as a
normal safety precaution.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Plugins\Extension\.exe

If that key exists, then you will see what plugin has been installed.
(QuickTime by the looks of it and if so, I believe they have a fix)
The key does not normally exist.

....Alan

--
Frank Saunders, MS-MVP IE/OE
http://www.fjsmjs.com
Reply to Newsgroup. I won't answer email
Protect Your PC
http://www.microsoft.com/security/protect/

wht is quicktime......do i need it.....i never use it that
i know of.......can i just delete it.....or should i use
add/remove program in control panel (there are 3 items
under the name of quicktime)......also, the exe file you
mentioned is there just where you thought it might
be......i'm not sure what you mean by exporting it just to
be safe......thanks for all your help, and happy new
year......i really appreciate any and all help you can
provide....thanks again, walter p

QuickTime is a movie viewer from Apple. It will view some formats that
Windows Media Player won't. I don't have it. If you want to remove it use
Add/Remove Programs.

--
Frank Saunders, MS-MVP IE/OE
http://www.fjsmjs.com
Reply to Newsgroup. I won't answer email
Protect Your PC
http://www.microsoft.com/security/protect/

 

[Alan Edwards]

In microsoft.public.windows.inetexplorer.ie6.browser, "walter p"

-----Original Message-----

can someone please help me? whenever i go to download
anything from the internet, after a short while, i get a
blank white screen with a small (about1/2") icon in the
upper left corner.....it appears to be a ms icon, with 3
small multicolored circle,square,trianges in it.....i have
no idea what it is....can anyone help? the download does
not go through...thanks, walter potter

Here's the fix, courtesy of Alan Edwards, MVP:

If it is only .exe files, then read on and see if this is relevant:
You may have an invalid plugin.
Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer
[Q303401]
http://support.microsoft.com/support/kb/articles/q303/4/01 .asp

Remove the plugin with Regedit.exe
Start-Run-Regedit.exe
Navigate down to this key and remove it, after exporting it as a
normal safety precaution.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Plugins\Extension\.exe

If that key exists, then you will see what plugin has been installed.
(QuickTime by the looks of it and if so, I believe they have a fix)
The key does not normally exist.

....Alan

--
Frank Saunders, MS-MVP IE/OE
http://www.fjsmjs.com
Reply to Newsgroup. I won't answer email
Protect Your PC
http://www.microsoft.com/security/protect/

wht is quicktime......do i need it.....i never use it that
i know of.......can i just delete it.....or should i use
add/remove program in control panel (there are 3 items
under the name of quicktime)......also, the exe file you
mentioned is there just where you thought it might
be......i'm not sure what you mean by exporting it just to
be safe......thanks for all your help, and happy new
year......i really appreciate any and all help you can
provide....thanks again, walter p

To export the key (it is not a file) in Reedit, ensure the highlight
is on the key in the left-hand pane and use the menu option
Reistry-Export and then delete the key.

....Alan