download duplicate messages

[Guest]

When I download my messages I get duplicates sometime 4 to 5 copies of the
email

 

[Brian Tillman]

When I download my messages I get duplicates sometime 4 to 5 copies
of the email

Version of Outlook? Type of account?

 

[Guest]

The Outlook version is 2003. I am using Norton also. I do not under the
question type of acct.

 

[Brian Tillman]

The Outlook version is 2003. I am using Norton also. I do not under
the question type of acct.

POP/IMAP/HTTP/Exchange are the types of accounts. I suspect the first.

Norton is notorious for interfering with Outlook. Uninstall it and
reinstall it without the mail scanning option. Also make sure you are
authenticating to the outgoing servers of all the accounts you have defined
in your mail profile.