Double arrow on icon disappears and files won't synchronise

[Guest]

I use a laptop (Windows XP SP1) and synchronise each day with my office
network on logging in and out. Normally this works well but, every few
months, a few of the folders and files lose the double arrow symbol in the
bottom left corner of the icon and cannot therefore be found during
synchronisation.

This slows down the loggin in process and means that I have to close the
synchronisation window manually when it is finished. Of course it says that
the process has failed.

I can find no way of changing the status so that these files can be
synchronised again and have to move the changed folders/files from 'my
documents' so that they are not synchronised at all. When I do that the
synchronisation works fine. My support desk tells me that this is a
recognised XP problem and that there is no way to fix it. Help, please.

 

[Michael Stevens]

I use a laptop (Windows XP SP1) and synchronise each day with my
office network on logging in and out. Normally this works well but,
every few months, a few of the folders and files lose the double
arrow symbol in the bottom left corner of the icon and cannot
therefore be found during synchronisation.

This slows down the loggin in process and means that I have to close
the synchronisation window manually when it is finished. Of course it
says that the process has failed.

I can find no way of changing the status so that these files can be
synchronised again and have to move the changed folders/files from 'my
documents' so that they are not synchronised at all. When I do that
the synchronisation works fine. My support desk tells me that this is
a recognised XP problem and that there is no way to fix it. Help,
please.

TweaUI for XP
http://download.microsoft.com/downl...a6-b352-839afb2a2679/TweakUiPowertoySetup.exe

--
Michael Stevens MS-MVP XP
(e-mail address removed)
http://www.michaelstevenstech.com
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