Don't have eligibility in my own files

[Guest]

Hi, I recently purchased Office home- and student 2007. I had office 2003
before. Now when I opens an existing Word document the program say that it
couldn't open the file because there is i dialogue box open. Close this and
try again. When I press OK the file opens anyway. So when I now want's to
edit an Excel worksheet inside word by dubbelclicking on it the program say
that I don't have eligibility. What to do??

 

[Beth Melton]

If you have Norton AV then go to Norton Options and in the Miscellaneous
section, turn off "Enable Office Plug-in".

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[garfield-n-odie [MVP]]

If you are using Symantec/Norton AntiVirus, try disabling the Office
Plugin that comes with it (but don't disable Norton AutoProtect). See
http://support.microsoft.com/?kbid=329820 "How to use Office programs
with the Norton AntiVirus Office plug-in" for more information.