don't have any idea!!!

G

Guest

I am not very comp. friendly. I think that I have erased something. My comp
wont play sound today. I am wondering if it could be my multimedia audio
controller. It says that I do not have one. I am not sure how to get one
please help
 
M

Malke

tiff said:
I am not very comp. friendly. I think that I have erased something.
My comp wont play sound today. I am wondering if it could be my
multimedia audio
controller. It says that I do not have one. I am not sure how to get
one please help

It sounds like you have uninstalled your sound card drivers. You need to
reinstall them. Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the
drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor. The older Aida32 is good for this, too.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.aumha.org/free.htm - Aida32 (hosted on Jim Eshelman's site)

Malke
 
G

Guest

I have ran into this problem on several computers and I suspect that its
Windows updates that does this. Do what Malke suggested and go to your
computer manufacturer's website and download the audio drivers from there.
 
L

Lem

tiff said:
I am not very comp. friendly. I think that I have erased something. My comp
wont play sound today. I am wondering if it could be my multimedia audio
controller. It says that I do not have one. I am not sure how to get one
please help

Although Malke's advice is, as always, sound (no pun intended), it may
not be as easy as it seems. Here's a cautionary tale, with advice at
the end.

Writing as someone who ought to know better, I recently tried to update
the drivers for an old Creative Soundblaster Audigy card. Because the
only way to definitively determine the model (which I needed in order to
get the correct driver) was to open the computer case and look at the
card, which I was too lazy to do, I used Creative's "autodetect"
utility, which "recommended" a driver update. It was about 39 MB in
size, and so obviously included a lot more than a simple driver update.
I downloaded it and attempted to install anyway.

Several re-boots later, Windows claimed that I had new drivers, but no
installed sound card. The "driver rollback" feature claimed that no
previous driver had been saved. Fortunately, I had created a System
Restore point just before attempting this (as well as a Ghost image).
Using System Restore restored the old drivers and returned the sound
card to complete functionality.

The moral of this story is, if you have a recent System Restore point,
and haven't made any other system changes that you care about since it
was created, try using System Restore before trying to download and
install new drivers. You can always "undo" the System Restore if it
doesn't help.

Use "Help & Support" on the Start menu to learn how to use System Restore.
 

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