Does anyone have a good customer service template for Access ?

[Guest]

Using MS Acess 2000

I need a good customer service template for Access for tracking customer
call ins, status and discussion of the call, follow up etc. This is for a
furniture manufacturing company that needs to track problems with furniture
retailers and end users for the sake of tracking cost of quality, problem
customers, problem products etc.

 

[Rick B]

Why won't the "Service Call Management" template that comes with Access
work?


Rick B

 

[Guest]

I need something with more options like typed notes per call, multple
incidents per customer, tracking of product etc.

 

[Rick B]

Seems to me you would take that template and modify it to meet your needs.
No one will have a pre-written product that meets your needs exactly. That
is the whole point of using Access - you can make it do exactly what you
want.



Rick B