C
cristtos
I had a server 2k named B which was due for retiring.
It used to be file storage (including workgroup templates), domai
controller and print server.
The server died and we decided not to resurrect it.
However we needed to do an SQL migration and we recreated it with th
same name B.
There are no shares or printer queues currently on it, nor is a D
anymore.
There is a new server A which has storage, print and DC services.
Now for the problem:
.doc files are extremely slow to load, more than 2 minutes, but not al
or any, some locals are slow, some are not, some network files ar
slow, some are not!
This happens if the server B is offline; as soon as B is onlin
(although it has nothing to offer!) all files load in a blink.
Note that Word by itself opens fine, the problem occurs only with som
of the old documents. Also It happens with OS 2k or XP, also wit
Office XP or 2003, does not really matter.
Why is this happening and how to fix it?
I have a theory but I have no idea how to fix it:
Apparently all the documents slow to open have been created usin
workgroup templates stored on a share on old B; this templates hav
been moved on A and the settings in tools/options/file locations hav
been adjusted accordingly; templates on A are accessible and you ca
create new documents based on them.
It appears something was stored in the files created using th
workgroup templates (may be a default printer to a printer queue on ol
B?) that prompts Word to look for server B; if server B is up i
replies "I don't have it" and that's fine, document opens fine; if B i
not available Word keeps trashing the network trying to find B, after
while it times out.
Any help will be greatly appreciated, as my users are slowly turnin
into a lynching mob!!
Thank you
PS If you need any other info about the config please feel free t
request it
It used to be file storage (including workgroup templates), domai
controller and print server.
The server died and we decided not to resurrect it.
However we needed to do an SQL migration and we recreated it with th
same name B.
There are no shares or printer queues currently on it, nor is a D
anymore.
There is a new server A which has storage, print and DC services.
Now for the problem:
.doc files are extremely slow to load, more than 2 minutes, but not al
or any, some locals are slow, some are not, some network files ar
slow, some are not!
This happens if the server B is offline; as soon as B is onlin
(although it has nothing to offer!) all files load in a blink.
Note that Word by itself opens fine, the problem occurs only with som
of the old documents. Also It happens with OS 2k or XP, also wit
Office XP or 2003, does not really matter.
Why is this happening and how to fix it?
I have a theory but I have no idea how to fix it:
Apparently all the documents slow to open have been created usin
workgroup templates stored on a share on old B; this templates hav
been moved on A and the settings in tools/options/file locations hav
been adjusted accordingly; templates on A are accessible and you ca
create new documents based on them.
It appears something was stored in the files created using th
workgroup templates (may be a default printer to a printer queue on ol
B?) that prompts Word to look for server B; if server B is up i
replies "I don't have it" and that's fine, document opens fine; if B i
not available Word keeps trashing the network trying to find B, after
while it times out.
Any help will be greatly appreciated, as my users are slowly turnin
into a lynching mob!!
Thank you
PS If you need any other info about the config please feel free t
request it