Document Viewer/Microsoft .NET error message

[Guest]

Hi there,

I have just bought a new laptop, but I keep getting a Microsoft .NET
Framework message which is linked to a Document Viewer window. Hitting the
CONTINUE button just does nothing except bring back the same message. Any
hints or ideas anyone? It's very frustrating to find such a glitch in a new
PC.

(e-mail address removed)

Thanks in anticipation for any help you can give.
John

 

[Malke]

Hi there,

I have just bought a new laptop, but I keep getting a Microsoft .NET
Framework message which is linked to a Document Viewer window. Hitting
the CONTINUE button just does nothing except bring back the same
message. Any hints or ideas anyone? It's very frustrating to find such
a glitch in a new PC.

What is the exact text of the error message and when does the message
occur?

Malke

 

[Guest]

Malke

It says:

An unhandled exception has cocurred in a component in your application. Then
this text in the details:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an
object.
at HP.CUE.Video.PlaybackControl.UpdateProgressBar()
at HP.CUE.Video.PlaybackControl._ProgressTimer_Tick(Object sender,
EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.Callback(IntPtr hWnd, Int32 msg, IntPtr
idEvent, IntPtr dwTime)

 

[Malke]

Malke

It says:

An unhandled exception has cocurred in a component in your
application. Then this text in the details:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance
of an object.
at HP.CUE.Video.PlaybackControl.UpdateProgressBar()
at HP.CUE.Video.PlaybackControl._ProgressTimer_Tick(Object sender,
EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.Callback(IntPtr hWnd, Int32 msg,
IntPtr
idEvent, IntPtr dwTime)

Apparently you have some sort of HP program (probably unnecessary) set
to start with Windows which is failing. Use the System Configuration
Utility to prevent it from starting with Windows:

Start>Run>msconfig [enter]

This brings up the System Configuration Utility. Look on the Startup tab
and find the probable culprit. Uncheck the box next to its name, Apply
and OK out. You don't need to restart immediately, but the next time
you do you'll get a dialog saying you've used the Utility. Just tick
the box that says in effect, "don't bother me about this again".

How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

Malke

 

[Guest]

Thanks mate. I will try that and see. I really appreciate the help.
John

Malke

It says:

An unhandled exception has cocurred in a component in your
application. Then this text in the details:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance
of an object.
at HP.CUE.Video.PlaybackControl.UpdateProgressBar()
at HP.CUE.Video.PlaybackControl._ProgressTimer_Tick(Object sender,
EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.Callback(IntPtr hWnd, Int32 msg,
IntPtr
idEvent, IntPtr dwTime)

Apparently you have some sort of HP program (probably unnecessary) set
to start with Windows which is failing. Use the System Configuration
Utility to prevent it from starting with Windows:

Start>Run>msconfig [enter]

This brings up the System Configuration Utility. Look on the Startup tab
and find the probable culprit. Uncheck the box next to its name, Apply
and OK out. You don't need to restart immediately, but the next time
you do you'll get a dialog saying you've used the Utility. Just tick
the box that says in effect, "don't bother me about this again".

How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

Malke
--
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www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User