DNS problem

[Steve Grosz]

I am running DNS on Win2003 Server. I have several different domains I
am hosting web and email for. For some reason, recently, one of my
clients mentioned they're not getting any email. I tried to send a
email to them internally, and they got it fine. If I try from hotmail
or yahoo, I get a message saying the domain doesn't exist.

If I do a tracert to mail.zehr-mfg.com I do get a response. Why would
it be that if there is a record entry for mail in their DNS settings
that tracert notices, that I can't send them mail.

I can also send mail to myself at the same DNS server, different domain,
and that goes through just fine.

Steve

 

[Kevin D. Goodknecht Sr. [MVP]]

In

I am running DNS on Win2003 Server. I have several
different domains I am hosting web and email for. For
some reason, recently, one of my clients mentioned
they're not getting any email. I tried to send a email
to them internally, and they got it fine. If I try from
hotmail or yahoo, I get a message saying the domain
doesn't exist.

If I do a tracert to mail.zehr-mfg.com I do get a
response. Why would it be that if there is a record
entry for mail in their DNS settings that tracert
notices, that I can't send them mail.

I can also send mail to myself at the same DNS server,
different domain, and that goes through just fine.

Is zehr-mfg.com the actual domain name?
There is no MX record or A record for this domain.
http://www.dnsreport.com/tools/dnsreport.ch?domain=zehr-mfg.com

What you need is an MX record for this domain with mail.computicle.com
listed as the mail server. Using the DNS Management console, open the
zehr-mfg.com zone, right click in the zone, select new mail exchanger, leave
the "Host or domain" field blank and put in mail.computicle.com as the mail
server.

 

[Steve Grosz]

I'm pretty sure there is a A record for this domain, but I will try
adding a MX record.

Thanks!