dll error message.

[Guest]

Hi. A friend of mine has XP professional installed and he's getting an error
at log on in a pop up message box. The message box header reads "RUNDLL" and
the message text reads "Error loading C:\WINDOWS\image.dll the specified
module could not be found"

The message box is a critical stop type and has an OK button, but clicking
OK just makes the windows error sound and teh pop up does not close.

It does NOT stop windows or his applications running.

I've searched my installation of XP Pro and I do not have a dll file called
Image in the c:\windows directory; neither do I have the problem. A quick
search of the WWW suggests that this problem could be related to his running
adware software recently.

Can anyone please tell me what I need to do (or tell my friend to do for
himself) to sort this problem out for him?

Thanks in advance for any suggestions.

 

[Guest]

You might find this to be of interest.
http://www.mcse.ms/message528194.html

 

[Guest]

i get the error message no image.dll file found and microsoft explorer only
shows the top menu line when opened. there is no central body or text to
windows explorer. i can go to "full screen" under view and see everything
fine but if i uncheck "full screen" under "View", i only get the banner menu
and the screen saver shows through the body of what should be explorer. can
anyone help????

 

[Guest]

Thank you very much Kris. I have followed the link you gave, read all the
info (it seems to fit in with the problem very well) and as soon as I see or
talk to Steve I shall instruct him to go to the same web page and follow the
instructions carefully. Hopefully it will work; it looks very promising.

Thanks again.
Dave