In Doug <
[email protected]> had this to say:
My reply is at the bottom of your sent message:
To start with my display properties no longer have all the tabs. I
only have screen saver and appearance tabs. My desktop as some kind
of error message on it that is a background picture. Its looks like
the blue screen of death type buts a background.
Next problem is I get an error message when I try to do a restore.
Its like the restore option is no longer available.
I did find a program that is called "popuper.exe" in my windows
directory. I tried to delete it but the system wont let me. The
properties says it was created today and that is when all this
started. I know the restore was working yesterday. I ran adware SE
and my virus checker and still have this problem. No viruses.
Doug
Try this:
Spyware:
www.lavasoft.de - AdAware
http://security.kolla.de/ - Spybot
http://www.microsoft.com/athome/security/spyware/software/default.mspx -
Microsoft Anti-Spyware Beta
I know you said you already scanned with AdAware. Grab all three of these
and download them and install them. Then using each one update to the latest
definitions.
Download this:
LSP-Fix - a free program to repair damaged Winsock 2 stacks:
http://www.cexx.org/lspfix.htm
Should your network connection fail after using the below methods then
you'll want to have that handy to make sure that you're able to repair your
winsock and get your network connection back.
Reboot, press F8 over and over again, enter Safe Mode WITHOUT networking
from the special menu.
Using each of the applications above do a complete scan in safe mode. Safe
mode is important as it means that the offending malware files aren't
USUALLY loaded and in use. The reason you'll be doing this without
networking is because your not going to have your firewall up and running
nor your normal AV software running in safe mode either.
If this fails to find and cure the offending problems then you may need
something along the lines of HijackThis to take care of the problems. Don't
use this tool by yourself however unless you're an advanced user. Instead
use it to generate your log and post it to this forum here:
AumHa Forums:
http://forum.aumha.org/viewforum.php?f=30
HijackThis can be downloaded from here:
http://www.spywareinfo.com/~merijn/downloads.html
Post back and let us know how it all went if you'd like.
Galen
--
"My mind rebels at stagnation. Give me problems, give me work, give me
the most abstruse cryptogram or the most intricate analysis, and I am
in my own proper atmosphere. I can dispense then with artificial
stimulants. But I abhor the dull routine of existence. I crave for
mental exaltation." -- Sherlock Holmes
