Display Driver blamed for Lock-Ups

[Guest]

ERROR message sent to Microsoft always insists that an ATI Technologies,
Updated Display Driver, needs to be installed, which I have done - and still
have frequent/chronic Locking-Up.

That's why my 1st post was only Subject as my machine Locked-Up.

Event Viewer
System Error Category Event ID
102 1003
Description:
Error code 000000ea. parameter1 83062020, parameter2 83450720, parameter3
83623f60, parameter4 00000001

I would tremenously appreciate an answer to this Locking-Up as I've tried
everything I can think of and have spent at least a hundred hours on this
issue and think I'll just forget about internet access altogether as this is
too time consuming. I'm spent and exhausted with this Issue.

Jean

 

[Jerry]

Whose driver are you installing? Something from Micrsooft or ATIs driver? It
is always in your best interest to only download and install hardware
drievrs from that manufacturer, not from Microsoft.

What type, model, etc of video card are you updating?

 

[Guest]

Yes, I downloaded newest Updated driver from mfg. (compaq) HP site.

Most confusing Terminology for the Driver and I wish someone is able to
explain the following to me as I simply thought I had just ONE Display
Driver. Period. But when I searched my machine I found 2 items and several
different descriptions for the 2 items.

Display Properties lists the following: IGP 340M as Driver & as Adapter Type
Display Properties lists - Chip Type as ATI RS200M
System Information lists - Adapter Type as ATI RS200M

All a ball of confusion to me, unless someone can make sense of those 2 items.

Again, I thought I only had the ONE Driver which is IGP 340M.

Anyway, to add to the mix is the new Updated Driver and combo Control Panel
referred to - ATI dvr04 v8.003.0 sp27665. Which, I later Un-Installed as it
did not stop the Locking-Up. I also Un-Installed the - ATI RS200M driver &
control Panel.

So, now all you see in Add/Remove Programs is only IGP 340M.

Can someone please help me understand this all. If you can?

Thanks a lot,
Jean

 

[Joel]

All you ever need is the driver. You don't need that control panel and HP
usually lets the user opt to install it or not when you are installing the
driver. Do a system restore by going to back to the period before you
installed the new driver. Then start over this time only installing the
driver. Now go back into system properties to see what is listed in there.
If the adapter and chip type items are still there--and they probably will
be--it is because you need them, so leave them alone.