Laura said:
I have two computers, one an HP Pavillion and one a
Compaq, both came loaded with Windows XP Home but no
original disk. These computers are being used by kids and
the best thing for them is to reformat the hard drive.
However, I don't have an original disk, they didn't come
with the computers, to do the install. How do I get an
original without having to purchase it again? I have
heard that this is quite a problem, not getting original
disks, when purchasing from somplace like Best Buy, etc.
Suggestions?
There is a program out there that when you run it, it will tell you
your XP key #. Maybe that will help... Type in "XP key" in a Google
search & I think the 1st one that comes up will have such a program
for download.
But - You've heard it is quite a problem? I don't think so. I don't
think it would be legal to sell a new computer with XP installed
without recovery CDs or at least a Windows key on it. I've heard a
few people say they've gotten new computers & no recovery CD. maybe
it does happen, but if so, certainly only with a tiny fraction. It
would be from 3rd party vendors who put together computers themselves
with parts from here & there.. But a lot of those little places have
gone under what-with the prices of computers so low now & not much
profit on each computer. But like i said, it would be illegal to put
XP on a computer with no OEM key #,
Of course my experience is limited, but i can say you got ripped of
royally if you actually bought these computers new. Those are major
brands & not slapped together by some 3rd rate company with parts from
here & there.. As far as I know, the manufacturers, HP & Compaq, put
them together, putting XP in them, & then other companies sell them in
the box, Of course maybe they open the box to add memory or
something.... i don't know for sure. I thought they (HP & Compaq)
should have supplied a recovery CD for each, and not who sold the
computer... Honestly - you didn't buy them new, did you?
At least that is what I think, but I've only been into computers for a
year after laying off of them for several years. Someone tell me
different - if a manufacture sells a new computer with XP installed on
it, they supply a recovery CD(s), right? I don't think it would be
legal otherwise..
Maybe if you had the sticker #s on your computer like the other guy
suggested you could contact HP & Compaq & get a copy of the recovery
CDs... maybe maybe... Otherwise you are going to need to come up
with XP. A new copy of XP where you can install on any computer cost
almost $200. Or an update copy, one where you are updating an older
version of Windows, costs almost $100. if worse comes to worse, check
eBay for people sellling OEM copies cheap - they'll probably give you
a computer part with it to be legal. But forget an auction - only
deal with a "buy at this price".
....D.