disk error

J

Jim Madsen

Hi all:

Every once in a while (2-4 times a day), I get the following warning in
the System Event Viewer:

Source: Disk

Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 1/17/2009
Time: 6:30:21 PM
User: N/A
Computer: MyComputerName
Description:
An error was detected on device \Device\Harddisk1\D during a paging
operation.

When I started noticing these errors, I replaced the hard drive (which
was only 4 and 1/2 years old) with a new hard drive, but I still get the
errors with about the same frequency. The error almost always occurs
when Norton Ghost does its daily backup of "Documents and Settings" to
an external Hard Drive, but sometimes I get the error at other times.

The new hard drive seems to have sped up the system quite a bit (someone
said new hard drives spin faster).

Any thoughts about the error?
 
S

Shenan Stanley

Jim said:
Every once in a while (2-4 times a day), I get the following
warning in the System Event Viewer:

Source: Disk

Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 1/17/2009
Time: 6:30:21 PM
User: N/A
Computer: MyComputerName
Description:
An error was detected on device \Device\Harddisk1\D during a paging
operation.

When I started noticing these errors, I replaced the hard drive
(which was only 4 and 1/2 years old) with a new hard drive, but I
still get the errors with about the same frequency. The error
almost always occurs when Norton Ghost does its daily backup of
"Documents and Settings" to an external Hard Drive, but sometimes I
get the error at other times.
The new hard drive seems to have sped up the system quite a bit
(someone said new hard drives spin faster).

Any thoughts about the error?

How many hard disk drives (internal and/or external) are connected to the
system?
What are your pagefile/virtual memory settings (is Windows XP managing
them?)
The external hard disk drive - USB? Checked *it* for errors?

(The error message points to a secondary drive - not your primary. They
start numbering at 0, not 1.)
 
G

Gerry

Jim

A paging operation is not a reference to a pagefile.

When your computer pages information to or from the disk, if a generic
error occurs, it logs an Event ID 51 event message. In a paging
operation, the operating system either swaps a page of memory from
memory to disk or retrieves a page of memory from disk to memory. It is
part of the memory management of Microsoft Windows.
Quote from a Microsoft Knowledge Base Article.

One common question about this event is how do you identify what is the
actual drive/device mentioned in the event? For example, if the device
path is \Device\Harddisk5\D and I have several drives installed or
attached to my computer, which one is the actual Harddisk5? To identify
it, open the Disk Management applet (diskmgmt.msc) and select a volume
on the list displayed in the top panel. Under it, the list of drives and
their number is displayed and you can match the hard disk number shown
there with the one listed in the event description. For the example
specified, the \Device\Harddisk5 device corresponds to hard disk 5 (an
external hard disk attached via USB).
Source: http://snipurl.com/ab8bb [www_eventid_net]

There are a number of possible causes mentioned in the link above but
none that I am able to relate to your situation.

What is your computer make and model?

What is your motherboad make model?

Hard disk controllers?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
J

Jim Madsen

Gerry wrote:

which one is the actual Harddisk5? To identify
it, open the Disk Management applet (diskmgmt.msc) and select a volume
on the list displayed in the top panel. Under it, the list of drives and
their number is displayed and you can match the hard disk number shown
there with the one listed in the event description. For the example
specified, the \Device\Harddisk5 device corresponds to hard disk 5 (an
external hard disk attached via USB).

I ran that applet: It says:

Disk 0: Local Disk C: 74.46 GB NTFS Status Healthy (System)
Disk 1: Free Agent Drive F: 465.76 GB NTFS Status Healthy

Free Agent Drive is external HD connected by USB -- Not running the Free
Agent Software supplied with the disk. Using Ghost to do backups.
There are a number of possible causes mentioned in the link above but
none that I am able to relate to your situation.

What is your computer make and model?

Dell Dimension 4600 Series, Intel Pentium 4 Processor at 2.8 Ghz
What is your motherboard make model?

Don't know
Hard disk controllers?
Don't know.
 
G

Gerry

Jim

http://forums.seagate.com/stx/board/message?board.id=freeagent&message.id=3888

Your error seems to often occur with Nvidia Sata Controller drivers

A Dell Dimension 4600 has a Serial ATA-150 drive controller but I cannot
identify the exact driver or where to look for updated drivers. You
might get this information using Everest..
This freeware programme is excellent for getting information about
your computer:Everest Home Edition (freeware)
http://www.majorgeeks.com/download4181.html

Tip: To copy select Report, Quick Report, Plain Text, highlight
required text, right click and select copy. However, whilst this is
fine for posting small amounts of information into newsgroup messages
longer reports will irritate other newsgroup subscribers.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
J

Jim Madsen

Thanks Gerry--

I looked into the info on the forum link you posted, but my Control
Panel options for the Seagate Drive are different, and I can not access
all the options specified in this forum post. Wonder if it has to do
with them running WinXP Pro, and I am only running the home edition.
(Like the idea that they recommend setting a restore point before
messing with the system).

One other question -- can I ignore this error, or will it eventually
cause problems? (Everything seems to run OK right now, except for the
event viewer errors).

Thanks

Jim
 

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