disk defragment

G

Guest

When I try and access my disk defragment I get an error message "windows cannot access the specified device,path, or file. you mahy not have the appropriate permissions to access the item. I am the system adminstrator, and I also tried to run it in safe mode. Can someone please help me.
Thanks!
 
P

pauly [MSFT]

Hi RJ,

Some 3rd party program or setting is preventing access. Attempting Safe
mode was a good first step.

I recommend trying to run this after disabling Antivirus (as a test) or
under a clean boot.

310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353

316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

=========

This posting is provided "AS IS" with no warranties, and confers no rights.

Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp

Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp

Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp

=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)

--------------------
| From: "=?Utf-8?B?am95Y2U=?=" <[email protected]>
| Subject: disk defragment
| Date: Sat, 6 Mar 2004 07:41:07 -0800
|
| When I try and access my disk defragment I get an error message "windows
cannot access the specified device,path, or file. you mahy not have the
appropriate permissions to access the item. I am the system adminstrator,
and I also tried to run it in safe mode. Can someone please help me.
Thanks!
|
 

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