disk defrag NTFS Module encountered a problem

[kp]

For the last several days, my computer has come up with an error:

"Disk Defragmenter NTFS Module has encountered a problem and needs to
close".

I checked the MS KB and I find no articles about. Googling the error gave me
a few websites, but most of the info is old. One website suggests the
following:

<quote>
a.. Start / Run / Certmgr.msc / OK.

a.. Navigate through Trusted Root Certification Authority / Certificates to
Microsoft Test Root Authority.

a.. Remove the Microsoft Test Root Authority entry.

a.. Shutdown and restart your computer. <endquote>

The problem I have with following this direction is that, when I got to the
"Trusted Root Certification Authority", I get "Microsoft Root
Authority"...the word TEST is not there. So, I'm reluctant to follow this
direction.

Can anyone help out here? I'm running WinXP Pro, SP2.

thanks,kp

 

[Guest]

Try opening event viewer,locate the event/warning for it,try clicking on the
url,this opens kb help/support in xp,usually with a fix or answer.You might
also,install xp cd,exit the page,go to run,type:cmd In cmd type:Sfc /Scannow
When its thru type:CHKDSK C: /F Agree to restart,then type:EXIT Remove xp
cd,restart computer.

 

[kp]

Thanks for the tips. I'll try these and post back with results.
kp