Disc with Video & Audio files but PC only sees the audio Files

[Guest]

Hello

I get a disc from a music magazine that has audio & quick time video files
but when I load the disc into my laptop and go to "My computer" it just shows
the Disc as being an audio CD. If I explore the Disc it also only shows the
audio files. Any suggestions as to how I can fix this.


Fez

 

[Rick Rogers]

Hi,

Before anything else, I would verify that the files are actually there by
checking the disk on another machine or another drive. Even if your system
doesn't have the QT player installed, it should still be able to see that
the files exist if they are there (listed in the disk's TOC), so verifying
it is the first step.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Guest]

Hi Rick.

I've had this problem with five different disks from the magazine. One
faulty disc I could understand but all five. Its definitly a PC system
problem.

Ian

 

[Rick Rogers]

Hi,

Its definitly a PC system problem.

How can you state this without having tried any of them on another system?
Especially with all of them being from the same source.

Just a thought, but have you tried running DIR from a command prompt?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Guest]

Hi

Checked the discs in a neighbours pc and they work fine. Its just on my
laptop that I'm getting the problem. It seems as if the PC reads the audio
files and decides that its a CD rather than a data and audio disc.

Ian

 

[Rick Rogers]

Hi,

Have you tried removing the upper and lowerfilter entries in the registry as
described in method 2 here?
http://support.microsoft.com/kb/314060

This problem may be caused by a modification to the entries by third party
software, causing an inability to read the disks correctly. The article,
while written for XP, applies to Vista as well.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com