Disabling browser add-ons

[Guest]

I have removed some spyware from my laptop (WinXP Home) trying to allow IE to
access other search engines. However, there is a search toolbar enabled in
Browser Add-ins that cannot be disabled (I can't even find ANYWHERE to
uninstall it). An Administrator must do the disabling - both users of the
laptop are logged in as Administrators but the options to disable the add-ins
are greyed out. What to do?

 

[Ron Bogart]

In

I have removed some spyware from my laptop (WinXP Home) trying to
allow IE to access other search engines. However, there is a search
toolbar enabled in Browser Add-ins that cannot be disabled (I can't
even find ANYWHERE to uninstall it). An Administrator must do the
disabling - both users of the laptop are logged in as Administrators
but the options to disable the add-ins are greyed out. What to do?

Check here for a tool that will help you get rid of this toolbar.
http://windowsxp.mvps.org/toolbarcop.htm

 

[Guest]

If you have Service Pack 2 installed, you can click tools at the top of IE
and click on manage add-ons but as Ron posted, the best solution would be an
anti-malware program.

 

[Jan Il]

Hi davdun

Just a thought, but, try deleting it from the Safe Mode.

HOW TO Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Guest]

Thanks for your replies... I will try them all.
David

 

[Guest]

Have tried Safe Mode removal, Ad-aware removal, Spybot S&D, and ToolbarCop,
all to no avail. Symantec Security site has instructions but they didn't pan
out either. The malware is "Begin2Search" - seems to block some search
engines like Google...

 

[Jan Il]

Hi davdun75

Try the following and see if it helps:

Trend Micro: Free on-line scan
http://housecall.antivirus.com/housecall/start_corp.asp

Panda Free On-Line Scan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

HiJackThis:

Unzip the Download file in a NEW FOLDER that you can create before you start
the download.
DO NOT install in your Desktop folder.
DO NOT use any of the TEMP folders that are presently in your computer.
Double-click "HijackThis.exe" and Press "Scan".

Go to:
http://www.majorgeeks.com/download3155.html
and download HiJackThis to the new folder. Unzip to a folder other than your
Desktop or the Temp folder, doubleclick HiJackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button. Press that, save the log some place you remember where it is.
Most of what it lists will be harmless or even required, so DO NOT fix
anything yet.

Open the copy of your log in NotePad and make a copy. Then you can go to one
of the following to post your log:

<<PLEASE DO NOT POST YOUR LOG FILE TO THIS NEWSGROUP>>
AumHa Forums
http://forum.aumha.org/viewforum.php?f=30
or
CastleCops
http://computercops.biz/forum67.html

You will need to register to open a new thread to post you log. It is free,
and no one will Spam you, it is one of many that provides this service. Once
registered, go to the HiJackThis section on the forum list and click to
open. Then start a new post and post your log. The experts there will
analyze the log and report back the results. Please allow at least a few
hours or a days time for a response, depending on when you post the log

Remember, you must return to the HJT site to get your answer. It is a good
idea to click the "Notify" box so that you will get an electronic
notification by e-mail to let you know when a response has been posted.
But, you must still return to the site of your answer

HJT Tutorial
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Ricky]

This may help too..
This add-on is managed by your administrator" message while managing an
add-on in Windows XP SP
http://www.winxptutor.com/sp2/addonpolicy.htm

 

[Guest]

Thanks again for replies. My laptop is down for a short time but I will try
these options and post my results later.