No worries, it happens to the best of us.
What do you think we can do about Bill's problem. The driver
update hasn't corrected the issue. It's good to have someone
from the Triage assisting us here. I welcome your input.
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
| I missed the post where he attached his dxdiag.txt
| I know you can get that and get the HWID and a whole lot of other info.
|
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|
| "Jimmy S." <Private> wrote in message
| | > Hi Aaron,
| >
| > You can get that information directly from the DX Diagnostics:
| >
| > ---------------
| > Display Devices
| > ---------------
| > Card name: NVIDIA RIVA TNT2 Model 64
| > Manufacturer: NVIDIA
| > Chip type: RIVA TNT2 Model 64/Model 64 Pro
| >
| > It's one of the reasons I ask for the posters to run that test.
| >
| message | > | What video card are you using?
| > | Thanks,
| > | Aaron C. Smith
| > | Microsoft Video Driver OCA Triage
| > | (e-mail address removed)
| > | * This posting is provided "AS IS" with no warranties, and confers no
| > | rights.
| > |
| > |
| > |
| > |
| > |
| > |
| > |
| > |
| > |
| > | | > | > I ran all the tests, and they all turned out successful.
| > | > I have included the results from all 4 of the tests in the attachment.
| > | >
| > | > Thanks,
| > | > Bill.
| > | > "Jimmy S." <Private> wrote in message
| > | > | > | > > Hi Bill,
| > | > >
| > | > > Lets run a diagnostic of your system to see if we can pinpoint the
| > | > problem.
| > | > >
| > | > > In order to Create a dxdiag.txt file: Click Start / Run / type:
| DXDIAG
| > | > > Click the "Test" buttons in the Display, Sound, Music & Network
| Tabs;
| > | > > Afterwards click the "Save All Information..." button in the bottom
| row.
| > | > >
| > | > > To post the DX diagnostic information, open the file in notepad,
| click
| > | > Edit
| > | > > / Select All / Copy and then Paste the data into your post using
| Ctrl+V.
| > | > If
| > | > > you use Outlook Express Click Insert / File Attachment. I hope this
| > | helps!
| > | > >
| > | > > --
| > | > > Cheers, Windows XP MVP Shell / User
| > | > > Jimmy S.
|
http://mvp.support.microsoft.com
| > | > >
| > | > >
| > | > > Game FAQs:
|
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > | > > Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call
| /
| > | > Contact
| > | > > MS Support at:
| > |
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
| > | > > My advice is donated "AS IS" without warranty; nor do I confer any
| > | > rights.
| > | > > _________________________________________________________
| > | > >
| > | > | > | > > | Hi. I installed The Simpsons Hit & Run today for PC. The
| installation
| > | > went
| > | > > | by fine, but now when I try to play it, I get the following
| DirectX
| > | > error:
| > | > > |
| > | > > | "DirectX Error: D3DERR_INVALIDCALL, Code: 2156, Facility:2166,
| > | > Severity:1"
| > | > > |
| > | > > | I have DirectX 9.0b on my Windows XP Pro machine. If someone could
| > | > please
| > | > > | help me out, it would be greatly appreciated.
| > | > > |
| > | > > | Thanks in advance!
| > | > > | Bill
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S.
http://mvp.support.microsoft.com
| >
| >
| > Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call /
| Contact
| > MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
| > My advice is donated "AS IS" without warranty; nor do I confer any
| rights.
| > _________________________________________________________
| >
| >
|
|
