device driver error

[clint]

i am running windows xp for home and my computer keeps
restarting itself. when it loads again a message comes up
saying a fatatl error has occured and i send it to
microsoft but it always says a device driver has caused
the error but they cannot tell me the precise problem. is
there a way to fix this. please help me.

 

[Guest]

-----Original Message-----
i am running windows xp for home and my computer keeps
restarting itself. when it loads again a message comes up
saying a fatatl error has occured and i send it to
microsoft but it always says a device driver has caused
the error but they cannot tell me the precise problem. is
there a way to fix this. please help me.
.
Hi, I am having the exact same problem as you. how

frustrating! I am looking everywhere for answer. If I get
one I will send it on to you, and would appreciate if you
would do same. I have a p4 laptop new and its done it
since the get go. oregonwolf@msn (teressa)

 

[Aurelien [MS]]

i am running windows xp for home and my computer keeps
restarting itself. when it loads again a message comes up
saying a fatatl error has occured and i send it to
microsoft but it always says a device driver has caused
the error but they cannot tell me the precise problem. is
there a way to fix this. please help me.

______

Hi,

Does the name of the faulty driver appears in the error message?
Could you please send us the error message that appears?

Before troubleshooting your computer I propose to you to update your system,
the drivers, and the antivirus software if you have one.

Aurelien Goillot
Microsoft France

 

[Guest]

Hi,

Does the name of the faulty driver appears in the error message?
Could you please send us the error message that appears?

Before troubleshooting your computer I propose to you to update your system,
the drivers, and the antivirus software if you have one.

Aurelien Goillot
Microsoft France

.

sorry, but all that comes up is a message saying windows
has recovered from a fatal error. when i send the report
the crash analysis says a device driver caused the
problem and that microsoft is unable to find the cause.
updates have had no effect on the problem.

 

[Aurelien [MS]]

sorry, but all that comes up is a message saying windows
has recovered from a fatal error. when i send the report > the crash

analysis says a device driver caused the

problem and that microsoft is unable to find the cause.
updates have had no effect on the problem.

__________

Hi,

Could you please check the system event viewer and check if you have an
error ID 1001, Source Save Dump. If yes could you send to me the exact error
message that appears?

If you want to know exactly to know which driver is faulty a dump analysis
is needed.
Such analysis needs strong skills in debugging and cannot be done via
newsgroup.

Aurelien Goillot
Microsoft France