Destination folders do not show when importing to Contacts

[JMTP]

I'm using Outlook 2003. When I try to import an Excel sheet to a contacts
folder, the folder does not show. In fact, none of my contacts folders show,
just email pst folders. I know I've done this before but can't for the life
of me figure out what I'm doing wrong this time.

What I've done: I highlight the contacts folder that I want to import to,
then I go to <File> <Import Export> <Import from another program>, select the
Excel sheet where the contacts are located and that's as far I get, because
there are no Destination folders available. Can someone help me with this?

Thanks.

JMTP

 

[Judy Gleeson \(MVP Outlook\)]

There is something here that you don't understand. There are no "email pst
folders" A pst folder contains all Outlook folders, Calendar, Contacts,
Inbox, Sent items, Journal, Tasks etc.

So if you see a .pst destination folder and that's the one you want to
import to, go ahead and select it.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

..

 

[JMTP]

Hmmm. I've been creating pst files with only emails in them for years. I
could create a pst file of the entire mailbox, which would include the
calendar and contacts, but I choose only to "pst" the emails. That's how I
archive them. That's how I archive email for many users on our network.

Anyway, my problem is that my "contacts" destination folders are not
showing, so there is no place to import contacts from an excel sheet. Does
anyone know why I can't see my contacts folders?

Thanks.

 

[Brian Tillman]

Hmmm. I've been creating pst files with only emails in them for
years. I could create a pst file of the entire mailbox, which would
include the calendar and contacts, but I choose only to "pst" the
emails. That's how I archive them. That's how I archive email for
many users on our network.

Anyway, my problem is that my "contacts" destination folders are not
showing, so there is no place to import contacts from an excel sheet.
Does anyone know why I can't see my contacts folders?

Sure. Switch to the Contacts or All Folders view of the Navigation Pane.
The Mail view will should you only mail folders.

 

[JMTP]

I've tried that, too, from both the Contacts view and the Folder view. When
I try to import to a "destination" folder, the only folders available to me
are non-contact folders (pst files of archived email).

 

[Judy Gleeson \(MVP Outlook\)]

You can use any one of those .pst files. Once you import the Contacts it
will have emails and Contacts in separate folders.

Make a Contact folder in it as the destination Contacts Folder. Right
click, New Folder, call it Contacts, set the type to Contacts. Then do the
import.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

..