desktop has gone white and won't allow me to reset wallpaper

[Guest]

Hi
I recently had a virus on my PC which I've cleared (i think) thanks to
various antivirus and spyware programmes but it's let me with a white desktop
that shows just a little colour around the desktop icons. I've tried to
reset the wallpaper which has also disappeared but it won't allow me to
changed to anything!
The PC has user accounts on it and they are okay - it's just me the
administrator that the problem is happening to!!
any ideas?
lisa

 

[Ramesh, MS-MVP]

Click Start, Run and type Regedit.exe
Navigate to the keys one by one:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System
-and-
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Syste­m
Backup the keys to a REG file
Delete the values "Wallpaper" and "WallPaperStyle" in the right-pane.
Close Regedit.exe

Note that this may have been caused by an Adware / Malware. Therefore, it's
advisable to do a cleanup using these Malware removal tools:

Ad-Aware http://www.lavasoftusa.com
SpyBot S&D http://www.safer-networking.org
CWShredder http://www.intermute.com/spysubtract/cwshredder_download.html

Update 1 & 2 before running a scan.

Generic Trojan / Adware Infestation Removal Procedure:
http://www.claymania.com/removal-trojan-adware.html

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com