Designated Signature Font Gets Overridden - PLEASE HELP

[thricipio]

This is the same problem I posted a short while ago (before I had a better
understanding of the true nature of my problem) under a Subject: that was
inadvertantly misleading. So I'm reposting here under a new Subject: in
hopes that my problem may be familiar to some of this newsgroup's readers.*

Using Outlook 2000, I've created an automatic signature using [Signature
Picker]. If I close out of this dialogue and then go back into it, to check
it, it displays just as it did when I created it; i.e., with the Verdana
font. However, when I go to create a new mail message, the signature appears
with the Times New Roman font.

This seems to be one of two symptoms of what I expect to be a single
problem.

The other issue is this: old mail messages (I created during a previous
install of Outlook, on a different computer) appear with the same Times New
Roman font... even though, like my signature, they were created (and used to
display in my previous install) with the Verdana font. This is not true in
every single case, but it certainly is in the vast majority of them.

I've gone back into Tools » Options repeatedly, to double check that I've
properly established Verdana as my font of choice, and I'm certain I have it
set up correctly. Still, I keep getting this result and cannot figure out
how to fix it.

If anyone has *any* ideas about how to troubleshoot and fix this, I'd be
most grateful.

Thanks,
—Thri
________________________
* I'm really not trying to game the system here… I'm just trying to present
the problem in a way that might strike a chord with this newsgroup's readers.
Thanks again.

 

[Paul]

My standard email font is Arial 10 (black for new, blue for reply/forward). I
have been able to create new messages and reply/frwd with my signature
keeping it's specified format (Verdana 10 plus some bolding etc) using both
HTML, RTF and with and without Word as my email editor - until yesterday!

I recreated my profile on my laptop to correct some other problems, but
after recreating my settings and signatures, I no longer get the desired
behaviour on reply/forwards (new emails continue to reflect the specified
signature formatting). Multiple posts seem to indicate that reply/forwards
will always use the format/font of the originating message, but this has not
been my experience.

Since only my profile has changed and no changes were made to the
applications, there must be a trick somewhere and I'll keep looking, but
would love to hear if others have been able consistently get this to work. It
IS possible!

 

[Paul]

Sometimes you get lucky...after much playing around I have discovered the
trick to ensuring your font choices are maintained separately for your
signatures.

Look for your signature folder:
C:\Documents and Settings\<username>\Application Data\Microsoft\Signatures

(you may also have one under ...\Microsoft\Outlook but not sure when or if
this is still used - doesn't seem to be under my installation - Office 2003).

Make sure you have a copy of each signature in each possible format:
signature.rtf
signature.html
signature.txt

Emails in a format other than the format for which you have saved your
signature will default to the fonts/colors of the email (or so it would seem
from the behaviour). Obviously the plain text version will have no formatting
but you can control the presentation so it's looks otherwise the same.

Hope this helps!

 

[thricipio]

Paul-

I guess patience sometimes pays off. My post went a long while without a
response from anyone. So thanks for the reply.

My system is messed up in this regard in some strange way. It seems to be
unresolvable. Forturnately, I have a workaround vis-à-vis a shell program
macro.

In any event, I appreciate the tip you provided, regarding where to find the
signatures. In my case (OL-2000), it's in the first location you mention.

Thanks again.
—Thri

 

[thricipio]

As it turns out, thanks to your help (telling me where the signature files
are kept) I was able to effect a simple fix: all I had to do was have the
sig. file designate the font I want it to use. Use to be this wasn't
necessary... the sig. would pick up the same font designated for the body
text. I don't why this has changed with my current installation. And... I
don't care. I just wanted to fix it, and with your help, I've done so.
Thanks again.

—Thri