Dell Chipset Utility driver - necessary with reinstall of XP?

[hdrdtd]

After re-booting , the exclamation point is still there.

After look at some of the device details for that item, I noted a string of
characters (can't remember what they were, the systems at home and I'm at
work), then I Googled that string.

That led me to a knowledgebase article at Microsoft that discussed a feature
called 'always'. Aparrently it is indeed a feature only found in Windows MCE
that has to do with power savings and still being able to detect things like
in IR remote controller or some such nonsense. That feature also I believe
only works if you have a ViiV capable CPU such as the new Core 2 Duo's.

Either way, it looks like it's a item that is only supported with MCE, and
I'm running XP Pro, so I'm not going to worry about that particular yellow
exclamation point.

 

[John John]

Go here: http://support.microsoft.com/?kbid=311272 and download
DevCon. Put the 32 bit DevCon Version in your System32 folder.

From a Command Prompt enter the following command:

devcon hwids pci* >c:\pci.txt

Now look for pci.txt in the root folder c:\ Find the device information
that corresponds to your unknown device and post that information here.
It will look something like this:

PCI\VEN_10DE&DEV_00F2&SUBSYS_0286196E&REV_A2\4&14FF97CE&0&0008
Name: ***!!! HERE IT WILL PROBABLT SAY UNKNOWN***!!!!!
Hardware ID's:
PCI\VEN_10DE&DEV_00F2&SUBSYS_0286196E&REV_A2
PCI\VEN_10DE&DEV_00F2&SUBSYS_0286196E
PCI\VEN_10DE&DEV_00F2&CC_030000
PCI\VEN_10DE&DEV_00F2&CC_0300
Compatible ID's:
PCI\VEN_10DE&DEV_00F2&REV_A2
PCI\VEN_10DE&DEV_00F2
PCI\VEN_10DE&CC_030000

Don't past the whole file, just the stuff for the unknown PCI device.
With that information we may be able to identify your PCI device in a jiffy.

John

 

[hdrdtd]

Devcon reported 19 devices and they were all identified.

Looking in Device manager, doubleclicking on the Unknown Device and looking
on the Details tab shows

Device Instance ID: ACPI\AWY0001\2&DAB3FF&0

Doing a Google on AWY0001 is what led me to this....
http://msdn.microsoft.com/library/d...n-us/dnxpmce/html/install_config_awaymode.asp

 

[John John]

Ok, you said in your earlier post that it was a PCI device, but now you
state it as an ACPI device. No big deal, try this instead:

devcon hwids acpi* >c:\ACPI.txt

Post the results back here. It might be harder to find than a PCI
device but I'll see if I can find a database for ACPI devices. That is
almost certainly a device for which the driver would be on your Dell
driver or resource cd.

John

 

[hdrdtd]

OK, here is the entire list, it appears to be the first one listed, because
that's what I see if I check it's properties in Device Manager. Notice all
the other entries have an entry for Name:


ACPI\AWY0001\2&DABA3FF&0
Hardware ID's:
ACPI\AWY0001
*AWY0001
ACPI\FIXEDBUTTON\2&DABA3FF&0
Name: ACPI Fixed Feature Button
Hardware ID's:
ACPI\FixedButton
*FixedButton
ACPI\GENUINEINTEL_-_X86_FAMILY_6_MODEL_15\_0
Name: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
Hardware ID's:
ACPI\GenuineIntel_-_x86_Family_6_Model_15
*GenuineIntel_-_x86_Family_6_Model_15
ACPI\GenuineIntel_-_x86_Family_6
*GenuineIntel_-_x86_Family_6
ACPI\GenuineIntel_-_x86
*GenuineIntel_-_x86
Compatible ID's:
ACPI\Processor
ACPI\GENUINEINTEL_-_X86_FAMILY_6_MODEL_15\_1
Name: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
Hardware ID's:
ACPI\GenuineIntel_-_x86_Family_6_Model_15
*GenuineIntel_-_x86_Family_6_Model_15
ACPI\GenuineIntel_-_x86_Family_6
*GenuineIntel_-_x86_Family_6
ACPI\GenuineIntel_-_x86
*GenuineIntel_-_x86
Compatible ID's:
ACPI\Processor
ACPI\PNP0000\4&128CCD99&0
Name: Programmable interrupt controller
Hardware ID's:
ACPI\PNP0000
*PNP0000
ACPI\PNP0100\4&128CCD99&0
Name: System timer
Hardware ID's:
ACPI\PNP0100
*PNP0100
ACPI\PNP0103\2&DABA3FF&0
Name: High Precision Event Timer
Hardware ID's:
ACPI\PNP0103
*PNP0103
ACPI\PNP0200\4&128CCD99&0
Name: Direct memory access controller
Hardware ID's:
ACPI\PNP0200
*PNP0200
ACPI\PNP0700\4&128CCD99&0
Name: Standard floppy disk controller
Hardware ID's:
ACPI\PNP0700
*PNP0700
ACPI\PNP0800\4&128CCD99&0
Name: System speaker
Hardware ID's:
ACPI\PNP0800
*PNP0800
ACPI\PNP0A03\4
Name: PCI bus
Hardware ID's:
ACPI\PNP0A03
*PNP0A03
ACPI\PNP0B00\4&128CCD99&0
Name: System CMOS/real time clock
Hardware ID's:
ACPI\PNP0B00
*PNP0B00
ACPI\PNP0C01\1
Name: System board
Hardware ID's:
ACPI\PNP0C01
*PNP0C01
ACPI\PNP0C01\B
Name: System board
Hardware ID's:
ACPI\PNP0C01
*PNP0C01
ACPI\PNP0C02\17
Name: Motherboard resources
Hardware ID's:
ACPI\PNP0C02
*PNP0C02
ACPI\PNP0C04\4&128CCD99&0
Name: Numeric data processor
Hardware ID's:
ACPI\PNP0C04
*PNP0C04
ACPI\PNP0C0C\2&DABA3FF&0
Name: ACPI Power Button
Hardware ID's:
ACPI\PNP0C0C
*PNP0C0C
ACPI_HAL\PNP0C08\0
Name: Microsoft ACPI-Compliant System
Hardware ID's:
ACPI_HAL\PNP0C08
*PNP0C08
ROOT\ACPI_HAL\0000
Name: ACPI Multiprocessor PC
Hardware ID's:
acpiapic_mp
Compatible ID's:
DETECTEDInternal\ACPI_HAL
DETECTED\ACPI_HAL
19 matching device(s) found.

 

[Sparky Spartacus]

(e-mail address removed) wrote:

...

thank you people for your replies. i'm in a somewhat similar situation, in
that i have redone XP, but i still have a PCI device that comes up Yellow
in device manager, unfortunately there isn't any more information that seems
to help me narrow it down to what driver i need to reload. any ideas?

If your computer has an integrated Ethernet port, you need a driver for
that, too. That's been my experience when reinstalling XP - the chipset
drivers eliminate all yellow exclamation marks but one and the Ethernet
driver takes care of that (if you have any add in cards, you'll have
exclamation marks for them, too; but you'll probably recognize them).

HTH

 

[John John]

From Dell Community Forum, different model of pc but possible the same
thing:

"My guess is that if you go into the BIOS, you probably see that 'Intel
Quick Resume Technology' is enabled under 'Power Management'. Either
disable it, else you'll need the Intel QRTD (quick resume technology)
driver. Download it from the Dell support site or direct from Intel."

http://forums.us.dell.com/supportfo...d=dim_bios&message.id=45418&page=1&format=all

http://support.dell.com/support/top...3C41CDBBB4629E0401E0A551725F0&c=us&l=en&s=gen

http://www.intel.com/support/desktopplatforms/viiv/qrt.htm

Needs Windows XP Media Center Edition, as confirmed on the Intel site:

Intel® Viiv™ Technology
System Requirements for Intel® Quick Resume Technology Driver

Intel® Quick Resume Technology (QRTD) has the following requirements:

Operating System:
Microsoft* Windows* XP Media Center Edition Update Rollup 2

BIOS Requirement:
Supports Intel QRTD ACPI device

Driver:
Intel® QRTD

This applies to:
Intel® Viiv™ Technology

John

 

[hdrdtd]

Thanks.

I already figured that the unknown device was probably related to the Viiv
feature, and because I wasn't running MCE.

It had crossed my mind the other day at work to check the BIOS settings to
see it could be turned off, but of course by the time I got home, I forgot
all about checking the BIOS.

It's no big deal to me to have the unknown device showing up, it's not
causing any problems at all, it was just a case of curiousity.

Thanks for all your help..