Deleting Duplicate personal folders

[Guest]

In my navigation pane, I have two "personal folders". One has a house icon,
the other has a box with folders icon. Everything within these two folders is
exactly the same. If I delete an item from one of the personal folders, it is
also deleted from the other one. It seems that any items I save are going
into both personal folders.

I have read the following help article:
http://office.microsoft.com/en-us/assistance/HA011170471033.aspx . When I
follow the directions to click on properties for personal folder > advanced,
I get a message which reads "the operation failed. An object could not be
found"

How do I remove the duplicate? Which one do I remove? How did I come to have
two in the first place?

Please let me know if I need to provide additional information. Thank you
for your assistance.

 

[Guest]

You should be able to right click on the second folder and chose Close--not
delete. If one doesn't work, close the other one. You can close the duplicate
folder, but not the main folder.

 

[Guest]

The close command is grayed out on both of my Personal folders so I can't
close either one.