deleted key: system crashed

[Tim]

i enabled the hibernation option on my computer yesterday
and i turned it off and started back up to see if it
worked. i got an error msg while it was loadin though. it
said it could not get the info that was saved when it
hibernated cuz it was corrupted or missing. so there was
another option which was to delete it and load up
normally and i did that. after that i get the blue screen
sayin a registry key called
systemroot/system32/config/software was either corrupted,
missing or not writable. after a few moments a msg said
dumpin physical memory into hard drive and it then
started counting up to 50 where it would restart and the
whole proceedure started again. where can i get the
registry key and ghow can i enter it back in??

 

[Dave Patrick]

If the software hive is corrupt, it may be possible to rename the software
hive found in;
%windir%\system32\config\software
to software.old
then copy the most recent backup found in
%windir%\repair\regback
as
%windir%\system32\config\software

If that fails you can copy/ use the file
%windir%\repair\software
This file is an image of the hive at the time the OS was installed, so you'd
have to reinstall all software. This being the case you might just as well
blow it away and start a new install. (note: this would at least allow you
to start the OS to make any necessary backups prior to wiping the drive.)

To start the Recovery Console, start the computer from the Windows 2000
Setup CD or the Windows 2000 Setup floppy disks. If you do not have Setup
floppy disks and your computer cannot start from the Windows 2000 Setup CD,
use another Windows 2000-based computer to create the Setup floppy disks.
Press ENTER at the "Setup Notification" screen. Press R to repair a Windows
2000 installation, and then press C to use the Recovery Console. The
Recovery Console then prompts you for the administrator password. If you do
not have the correct password, Recovery Console does not allow access to the
computer. If an incorrect password is entered three times, the Recovery
Console quits and restarts the computer. Note If the registry is corrupted
or missing or no valid installations are found, the Recovery Console starts
in the root of the startup volume without requiring a password. You cannot
access any folders, but you can carry out commands such as chkdsk, fixboot,
and fixmbr for limited disk repairs. Once the password has been validated,
you have full access to the Recovery Console, but limited access to the hard
disk. You can only access the following folders on your computer:
%systemroot% and %windir%

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|i enabled the hibernation option on my computer yesterday
| and i turned it off and started back up to see if it
| worked. i got an error msg while it was loadin though. it
| said it could not get the info that was saved when it
| hibernated cuz it was corrupted or missing. so there was
| another option which was to delete it and load up
| normally and i did that. after that i get the blue screen
| sayin a registry key called
| systemroot/system32/config/software was either corrupted,
| missing or not writable. after a few moments a msg said
| dumpin physical memory into hard drive and it then
| started counting up to 50 where it would restart and the
| whole proceedure started again. where can i get the
| registry key and ghow can i enter it back in??

 

[Guest]

wow thanks man. this info will definetly get me closer to
fixin my computer. now i just need to find another win
2000 user....

 

[Emmers Presson [MSFT]]

Hi,
You can try the Registry Repair Utility described in this article:

830570 The Registry Repair Utility download for Windows 2000-based computers
http://support.microsoft.com/?id=830570

If you need to, you can download the file to create the 6 Windows XP Setup
floppy disks in order to boot into Recovery Console. The link to that
download is on the right pane of the web page where you download the
Registry Repair Utility.

 

[Guest]

i did that and it loaded up the the point where it stopped
and when it tried to access my c drive it said it cannot
open volume for direct access. and then it stopped loading
and went back to the same message and counting.