Deleted Items Folder in Outlook is hidden - cannot find it

  • Thread starter Thread starter Chris_of_Texas
  • Start date Start date
C

Chris_of_Texas

Somehow, my "Deleted Items" folder in Outlook has either been hidden or has
been deleted. I cannot find it in my folder list. I know it still exists
because I tried two things just to see if it still exists: (1) tried to
create a new folder named "Deleted Items" - window replied that I already had
a folder named by that name, (2) I can go to TOOLS and then "Empty Deleted
Items Folder".
 
Dianne,

No. I work from the Folder List view and it is not in this view.

Thanks,

Chris

Diane Poremsky said:
Press Ctrl+6 - do you see it in the folder list?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Chris_of_Texas said:
Somehow, my "Deleted Items" folder in Outlook has either been hidden or
has
been deleted. I cannot find it in my folder list. I know it still exists
because I tried two things just to see if it still exists: (1) tried to
create a new folder named "Deleted Items" - window replied that I already
had
a folder named by that name, (2) I can go to TOOLS and then "Empty Deleted
Items Folder".
 
did you expend all the folders so you can see the subfolders? It's there
somewhere and is fairly easy to move if you use owa.

Did you try the /resetfolders switch?
http://www.outlook-tips.net/howto/commandlines.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Chris_of_Texas said:
Dianne,

No. I work from the Folder List view and it is not in this view.

Thanks,

Chris

Diane Poremsky said:
Press Ctrl+6 - do you see it in the folder list?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Somehow, my "Deleted Items" folder in Outlook has either been hidden or
has
been deleted. I cannot find it in my folder list. I know it still
exists
because I tried two things just to see if it still exists: (1) tried to
create a new folder named "Deleted Items" - window replied that I
already
had
a folder named by that name, (2) I can go to TOOLS and then "Empty
Deleted
Items Folder".
 
Diane,

I have taken the time to expand all of my folders. It is nowhere to be seen.
I have also restarted Outlook after a fresh reboot of the computer. No
success.

When I try to "Recover Deleted Items", it opens a window that does not show
anything to recover even though I have deleted several items since last
Deleting items from the Deleted Items Folder.

Thanks,

Chris

Diane Poremsky said:
did you expend all the folders so you can see the subfolders? It's there
somewhere and is fairly easy to move if you use owa.

Did you try the /resetfolders switch?
http://www.outlook-tips.net/howto/commandlines.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Chris_of_Texas said:
Dianne,

No. I work from the Folder List view and it is not in this view.

Thanks,

Chris

Diane Poremsky said:
Press Ctrl+6 - do you see it in the folder list?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Somehow, my "Deleted Items" folder in Outlook has either been hidden or
has
been deleted. I cannot find it in my folder list. I know it still
exists
because I tried two things just to see if it still exists: (1) tried to
create a new folder named "Deleted Items" - window replied that I
already
had
a folder named by that name, (2) I can go to TOOLS and then "Empty
Deleted
Items Folder".
 
Did the resetfolders switch work? If not, your admin may need to make you a
new mailbox.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Chris_of_Texas said:
Diane,

I have taken the time to expand all of my folders. It is nowhere to be
seen.
I have also restarted Outlook after a fresh reboot of the computer. No
success.

When I try to "Recover Deleted Items", it opens a window that does not
show
anything to recover even though I have deleted several items since last
Deleting items from the Deleted Items Folder.

Thanks,

Chris

Diane Poremsky said:
did you expend all the folders so you can see the subfolders? It's there
somewhere and is fairly easy to move if you use owa.

Did you try the /resetfolders switch?
http://www.outlook-tips.net/howto/commandlines.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Dianne,

No. I work from the Folder List view and it is not in this view.

Thanks,

Chris

:

Press Ctrl+6 - do you see it in the folder list?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Somehow, my "Deleted Items" folder in Outlook has either been hidden
or
has
been deleted. I cannot find it in my folder list. I know it still
exists
because I tried two things just to see if it still exists: (1) tried
to
create a new folder named "Deleted Items" - window replied that I
already
had
a folder named by that name, (2) I can go to TOOLS and then "Empty
Deleted
Items Folder".
 
Diane,

I am not familiar with the resetfolders switch. Can you tell me more about
it?

Diane Poremsky said:
Did the resetfolders switch work? If not, your admin may need to make you a
new mailbox.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Chris_of_Texas said:
Diane,

I have taken the time to expand all of my folders. It is nowhere to be
seen.
I have also restarted Outlook after a fresh reboot of the computer. No
success.

When I try to "Recover Deleted Items", it opens a window that does not
show
anything to recover even though I have deleted several items since last
Deleting items from the Deleted Items Folder.

Thanks,

Chris

Diane Poremsky said:
did you expend all the folders so you can see the subfolders? It's there
somewhere and is fairly easy to move if you use owa.

Did you try the /resetfolders switch?
http://www.outlook-tips.net/howto/commandlines.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Dianne,

No. I work from the Folder List view and it is not in this view.

Thanks,

Chris

:

Press Ctrl+6 - do you see it in the folder list?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Somehow, my "Deleted Items" folder in Outlook has either been hidden
or
has
been deleted. I cannot find it in my folder list. I know it still
exists
because I tried two things just to see if it still exists: (1) tried
to
create a new folder named "Deleted Items" - window replied that I
already
had
a folder named by that name, (2) I can go to TOOLS and then "Empty
Deleted
Items Folder".
 
This switch restores missing folders for the default delivery location. See
http://outlook-tips.net/howto/commandlines.htm for help using it -
basically, you close outlook and confirm its closed in tasks manager,
processes tab then at start menu, run you type
outlook.exe /resetfolders



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Chris_of_Texas said:
Diane,

I am not familiar with the resetfolders switch. Can you tell me more about
it?

Diane Poremsky said:
Did the resetfolders switch work? If not, your admin may need to make you
a
new mailbox.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Diane,

I have taken the time to expand all of my folders. It is nowhere to be
seen.
I have also restarted Outlook after a fresh reboot of the computer. No
success.

When I try to "Recover Deleted Items", it opens a window that does not
show
anything to recover even though I have deleted several items since last
Deleting items from the Deleted Items Folder.

Thanks,

Chris

:

did you expend all the folders so you can see the subfolders? It's
there
somewhere and is fairly easy to move if you use owa.

Did you try the /resetfolders switch?
http://www.outlook-tips.net/howto/commandlines.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Dianne,

No. I work from the Folder List view and it is not in this view.

Thanks,

Chris

:

Press Ctrl+6 - do you see it in the folder list?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

in
message
Somehow, my "Deleted Items" folder in Outlook has either been
hidden
or
has
been deleted. I cannot find it in my folder list. I know it still
exists
because I tried two things just to see if it still exists: (1)
tried
to
create a new folder named "Deleted Items" - window replied that I
already
had
a folder named by that name, (2) I can go to TOOLS and then
"Empty
Deleted
Items Folder".
 
I just tried it - it opened up Outlook again, asked me for my password, then
opened up... only to find that all was still the same.

Diane Poremsky said:
This switch restores missing folders for the default delivery location. See
http://outlook-tips.net/howto/commandlines.htm for help using it -
basically, you close outlook and confirm its closed in tasks manager,
processes tab then at start menu, run you type
outlook.exe /resetfolders



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Chris_of_Texas said:
Diane,

I am not familiar with the resetfolders switch. Can you tell me more about
it?

Diane Poremsky said:
Did the resetfolders switch work? If not, your admin may need to make you
a
new mailbox.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Diane,

I have taken the time to expand all of my folders. It is nowhere to be
seen.
I have also restarted Outlook after a fresh reboot of the computer. No
success.

When I try to "Recover Deleted Items", it opens a window that does not
show
anything to recover even though I have deleted several items since last
Deleting items from the Deleted Items Folder.

Thanks,

Chris

:

did you expend all the folders so you can see the subfolders? It's
there
somewhere and is fairly easy to move if you use owa.

Did you try the /resetfolders switch?
http://www.outlook-tips.net/howto/commandlines.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Dianne,

No. I work from the Folder List view and it is not in this view.

Thanks,

Chris

:

Press Ctrl+6 - do you see it in the folder list?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

in
message
Somehow, my "Deleted Items" folder in Outlook has either been
hidden
or
has
been deleted. I cannot find it in my folder list. I know it still
exists
because I tried two things just to see if it still exists: (1)
tried
to
create a new folder named "Deleted Items" - window replied that I
already
had
a folder named by that name, (2) I can go to TOOLS and then
"Empty
Deleted
Items Folder".
 
if this is an exchange acct your admin will need to make you a new mailbox.
If it’s a personal account, make a new pst and move everything to it.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Chris_of_Texas said:
I just tried it - it opened up Outlook again, asked me for my password,
then
opened up... only to find that all was still the same.

Diane Poremsky said:
This switch restores missing folders for the default delivery location.
See
http://outlook-tips.net/howto/commandlines.htm for help using it -
basically, you close outlook and confirm its closed in tasks manager,
processes tab then at start menu, run you type
outlook.exe /resetfolders



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Diane,

I am not familiar with the resetfolders switch. Can you tell me more
about
it?

:

Did the resetfolders switch work? If not, your admin may need to make
you
a
new mailbox.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Diane,

I have taken the time to expand all of my folders. It is nowhere to
be
seen.
I have also restarted Outlook after a fresh reboot of the computer.
No
success.

When I try to "Recover Deleted Items", it opens a window that does
not
show
anything to recover even though I have deleted several items since
last
Deleting items from the Deleted Items Folder.

Thanks,

Chris

:

did you expend all the folders so you can see the subfolders? It's
there
somewhere and is fairly easy to move if you use owa.

Did you try the /resetfolders switch?
http://www.outlook-tips.net/howto/commandlines.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Dianne,

No. I work from the Folder List view and it is not in this view.

Thanks,

Chris

:

Press Ctrl+6 - do you see it in the folder list?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Chris_of_Texas" <[email protected]>
wrote
in
message
Somehow, my "Deleted Items" folder in Outlook has either been
hidden
or
has
been deleted. I cannot find it in my folder list. I know it
still
exists
because I tried two things just to see if it still exists: (1)
tried
to
create a new folder named "Deleted Items" - window replied
that I
already
had
a folder named by that name, (2) I can go to TOOLS and then
"Empty
Deleted
Items Folder".
 
I opened the "Web" toolbar in Outlook and typed in the address bar: OUTLOOK:
DELETED ITEMS

This opened my Deleted Items folder - but i still cannot see where it is. Is
there a way to find out the address of this folder so i can maybe navigate to
it?

Diane Poremsky said:
if this is an exchange acct your admin will need to make you a new mailbox.
If it’s a personal account, make a new pst and move everything to it.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Chris_of_Texas said:
I just tried it - it opened up Outlook again, asked me for my password,
then
opened up... only to find that all was still the same.

Diane Poremsky said:
This switch restores missing folders for the default delivery location.
See
http://outlook-tips.net/howto/commandlines.htm for help using it -
basically, you close outlook and confirm its closed in tasks manager,
processes tab then at start menu, run you type
outlook.exe /resetfolders



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Diane,

I am not familiar with the resetfolders switch. Can you tell me more
about
it?

:

Did the resetfolders switch work? If not, your admin may need to make
you
a
new mailbox.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Diane,

I have taken the time to expand all of my folders. It is nowhere to
be
seen.
I have also restarted Outlook after a fresh reboot of the computer.
No
success.

When I try to "Recover Deleted Items", it opens a window that does
not
show
anything to recover even though I have deleted several items since
last
Deleting items from the Deleted Items Folder.

Thanks,

Chris

:

did you expend all the folders so you can see the subfolders? It's
there
somewhere and is fairly easy to move if you use owa.

Did you try the /resetfolders switch?
http://www.outlook-tips.net/howto/commandlines.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message
Dianne,

No. I work from the Folder List view and it is not in this view.

Thanks,

Chris

:

Press Ctrl+6 - do you see it in the folder list?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Chris_of_Texas" <[email protected]>
wrote
in
message
Somehow, my "Deleted Items" folder in Outlook has either been
hidden
or
has
been deleted. I cannot find it in my folder list. I know it
still
exists
because I tried two things just to see if it still exists: (1)
tried
to
create a new folder named "Deleted Items" - window replied
that I
already
had
a folder named by that name, (2) I can go to TOOLS and then
"Empty
Deleted
Items Folder".
 

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