Deleted e mails

I

Ian

lost the last 3 months inbox e mails yesterday not in the deleted items or
recycle bin & cant find thro searching any suggestions, norton 360 did
encounter a problem shortly afterwards
 
M

mac

Ian said:
lost the last 3 months inbox e mails yesterday not in the deleted items or
recycle bin & cant find thro searching any suggestions, norton 360 did
encounter a problem shortly afterwards


Try, while viewing the Inbox, View menu>current view>show all messages.
 
G

Gary VanderMolen

Well, there's your problem, "norton 360".
Norton Antivirus is among the top three troublemakers for Windows Mail.
Symptoms often don't surface until several months have gone by, or until
an update occurs.
First, be sure to disable its email scanning, for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

In a worst case scenario, you may have to uninstall Norton, followed by
using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products: http://get.live.com/wlmail/overview
 

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