Delete function on tool bar missing

[Fladams]

I have no access to delete a read e-mail in the in-box, the "X" is greyed
out. Can anyone tell me what settings i need to correct in order to get this
function

 

[Bob I]

What happens if you press the Delete key?

 

[Fladams]

I tried the delete key and the ctrl d function. I did notice that if i open
up the e-mail on full page the option is available on the tool bar. It must
be a setting somewhere that i am missing.....any other ideas?

 

[Fladams]

does nothing, tried function ctrl d, nothing as well, but if i open the
e-mail to full page it allows "X" there. I must be missing a setting?

 

[Bob I]

Try Help, Diagnostics in 2007 or Help, Detect and Repair in versions prior.

 

[Fladams]

Tried to locate something in help, found how to place commands on the
toolbar, but the command already appears and when i try to delete and add, it
is still an inactive command, but the feature is there greyed out "X", i have
run the diagnostics and apparently everything is fine.. your comment Detect &
Repair - i'm not familiar with this, can you tell me where to find this
function?

 

[Bob I]

Read as,
or Help, Detect and Repair in versions prior to 2007

Any add-ins installed? That is a possible I suppose.