Default Roxio CDRW Software No Longer Works Properly

[Ecom User]

I've been successfully using the default (ie. built-in)
Poxio software to burn both CDR *and* CDRW disks since
December 2001.

However for the last couple of weeks Roxio refuses to
correctly recognise when a CDRW disk is inserted into the
burner. This means that I'm unable to either erase a
CDRW or burn one at the correct CDRW speed. I haven't
changed the brand or types of CDRW disks I'm using.

The drive properties show it to be a CD-R instead of a CD-
RW drive.

However, I have had no problems erasing and/or burning
the *same* CDRW media in the same drive on the same
system using NT CDMaker 2000 Standard.

I also have a "maintenance partition" containing Windows
XP and when I boot *this* system instead of my main WinXP
partition I also have no problems with the deault Roxio
software correctly recognising the burner as a CD-RW
drive.

So it looks like the problem is related to some sort of
registry error that has recently developed or maybe
not ???

Can anyone help me solve this problem?

Thanks.

 

[N Millsap]

Hi! I'm afraid I can't help with your problem, because I too have the
same problem, and have been unable to use the native CD burn in
windowsxp. I called my tech support, and they gave me all kinds of
run-around about making sure that the properties for the drive were set
to enable write to CD (which it was), and then, that I would have to
unload the other Burning software, and if I still couldn't use the
native burn utility, then I'd have to manually set my registry key
4D36E965-E325-11CE-BFC1-08002BE10318 to eliminate all the 'upper and
lower filters'.

Well, I did all that, and guess what? I still have the same problem. I
hope someone can help both of us!

| I've been successfully using the default (ie. built-in)
| Poxio software to burn both CDR *and* CDRW disks since
| December 2001.
|
| However for the last couple of weeks Roxio refuses to
| correctly recognise when a CDRW disk is inserted into the
| burner. This means that I'm unable to either erase a
| CDRW or burn one at the correct CDRW speed. I haven't
| changed the brand or types of CDRW disks I'm using.
|
| The drive properties show it to be a CD-R instead of a CD-
| RW drive.
|
| However, I have had no problems erasing and/or burning
| the *same* CDRW media in the same drive on the same
| system using NT CDMaker 2000 Standard.
|
| I also have a "maintenance partition" containing Windows
| XP and when I boot *this* system instead of my main WinXP
| partition I also have no problems with the deault Roxio
| software correctly recognising the burner as a CD-RW
| drive.
|
| So it looks like the problem is related to some sort of
| registry error that has recently developed or maybe
| not ???
|
| Can anyone help me solve this problem?
|
| Thanks.
|

 

[Joseph Conway [MSFT]]

315345 "CD Recording Software Will Cause Windows to Become Unstable" Error
http://support.microsoft.com/?id=315345

218617 How to Troubleshoot CD-ROM or DVD-ROM Read Issues
http://support.microsoft.com/?id=218617

 

[Ecom_User]

Thanks but neither of these articles specifically
addresses my problem because:

-----Original Message-----
315345 "CD Recording Software Will Cause Windows to Become Unstable" Error
http://support.microsoft.com/?id=315345

My system does *not* produce any error message(s) on
bootup or close down. It will only recognise my CDRW
burner as a CDR burner.

218617 How to Troubleshoot CD-ROM or DVD-ROM Read Issues
http://support.microsoft.com/?id=218617

I *don't* have any problems reading CDs, CDRs or CDRWs in
the burner drive so this article isn't relevant either.


Could you please take another look at my problem?

That would be much appreciated.

Cheers

 

[Rick \Nutcase\ Rogers]

Hi,

See if this helps

http://aumha.org/win5/a/xpcd.htm, under section 8 - Problems - there is a
link to a patch that often resolves this problem

Also, make sure that the Imapi burning service is disabled (start/run
services.msc). Running both it and Roxio can cause problems similar to what
you describe.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone